When machine groups are created using OU, how can I get the scan to use the...
We recently started scanning a subdomain of our forest by using OU's.When scanning the response is Error Code 201 - Network connection error.I suspect it's only using the hostname rather than the...
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stscheduleview in ver 9.1
Since upgrading to 9.1 whenever I do an "stscheduleview status" it always returns "no jobs found". (with both builds 4334 & 4446). Does this command still work with this version or is there...
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Update database for Shavlik offline scanning
I have gone through multiple "tutorials" for how to do offline patching but still have some issues that I can't resolve. The "missing" patches are related to an IE8 update and to Win2008 SP1 (SP1...
View ArticleScanning MS Office
Hi,I am in a strange situation with a customer. We ship PCs to customers with few components of MS Office (eg. Word, Excel and Outlook), and customer is free to install other components of Office. As a...
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Agent Manager in Protect version 9.
Purpose The purpose of this document is to assist in locating the Agent Manager within Shavlik Protect version 9. Cause The Agent Manager has been removed. All functionality is available from within...
View ArticleUnable to connect to remote server
Hi, I'm trying to update the files on my Shavlik server in Argentina but I appear to be unable to contact the download server. The following messages appear; Downloading the latest manifest...Error:...
View ArticleModify Patch Scan template settings for results
Hello All, I have a mixed environment of both online and offline 9.1 console servers experiencing the same issue. When I scan a group of servers, the results are a mix of mostly error 452 and some...
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Do you guys apply "Non-Security Patches and "Security Tools"?
We just had a security audit. Auditing company told us we were at risk because we were missing a bunch of "patches." Upon inspection of the patches we are missing and they all seem to be considered...
View ArticleShavlik Protect Console Service Crashing in Protect 9.0 when processing agent...
Purpose We have identified a defect in Protect 9.0 (Gold and Patch 1) where agent patch scan results cause the Shavlik Protect Console service to crash. You can identify the issue by the following...
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How to Install Internet Explorer with Protect
PurposeThe purpose of this document outlines the process of using Protect to install Internet Explorer. You can also view Software Distribution Best Practices and Informational Guide or more...
View ArticleMail service
Recently upgraded to Protect 9.1.0 v4446 and have lost email service. Any fix other than reinstalling????
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Where to view Protect agent scan\deployments results
Purpose The purpose of this document shows you how to view agent results using View - Machines in Protect 9.0 and above. Machine View You will always want to refresh the view when looking at Machine...
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How to Manage Machines Dynamically using OUs within Active Directory or...
Purpose This document is meant to show how to use the features within Shavlik Protect to dynamically manage systems found within Active Directory or a domain. Description Within Protect it is possible...
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How to increase the deployment timeout for offline hosted virtual machines
Purpose This document includes instructions on how to increase the deployment timeout for offline hosted virtual machines. Performing the steps in this document will be required when a deployment to...
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Error: "The e-mail service is currently not available.", following 9.1 Patch...
Purpose Following upgrading to Shavlik Protect version 9.1.4446 some users may encounter an error "The e-mail service is currently not available", and some users may find that their automated email...
View ArticleScanning by OU without including child OUs doesn't work
If I chose to add OUs to my scan range and unclick the checkbox "Include child OUs" it still includes all child objects in all child OUs. I just want to scan the computers at the root of that OU and...
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Shavlik Protect Uninstall Error code 2503
I recently had an issue which got resolved, but that has cause a new problem. Original problem: Scanning by OU without including child OUs doesn't workSecond problem: E-mail service is currently not...
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Certain patches from Windows Updates are not in my Protect database?
Greetings, I am trying to understand the patching process a little more. When I do a WUScan of my machine (Windows 8.1 Enterprise) it returns with zero patches missing. When I go out to Windows...
View ArticleWindows Update service is required to install patches on Windows Vista and...
Purpose Microsoft patches fail to deploy on the following operating systems:-Windows Vista-Windows 2008-Windows 7-Windows 2008R2-Windows 8-Windows Server 2012 When attempting to manually run a patch...
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How Credentials work in Protect
PurposeThis document is meant to provide a full overview of how credentials are entered, used, and work within the Shavlik Protect product. Description Credential Precedence for Physical Machines and...
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