Agent will not install
I have one workstation which will not allow the Agent to install. The install goes to 50% and stops. I have tried everything I can think of. I have tried all the suggestions on this site. I have gone...
View ArticleObtaining Protect console and Agent installation logs
Purpose This document shows how to find the installation and setup logs for Shavlik Protect. This can be useful if attempting to troubleshoot an installation failure. Description The setup and install...
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Logs - Gathering Console, Client Side (agentless), and Agent log files for...
Template PurposeThis document outlines how to gather logs for troubleshooting issues with the Console, Agent, or Target systems. Description Here are some basic instructions on how to gather console,...
View ArticleSSL3.0 vulnerability CVE-2014-3566 Poodle
Purpose This document contains information about the SSL3.0 vulnerability CVE-2014-3566 and whether is affects Shavlik Products or infrastructure. Details The CVE-2014-3566 SSL 3.0 (POODLE)...
View ArticleDRS Migration
Hello, Does anyone have an idea why the 'Use DRS For Migration' option is grayed out when initiating a hypervisor bulletin? Thanks, Paul
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KB2977292 Patch missing
Hi, We are using BMC Bladelogic tool for Patching, which uses Shavlik to download Patches. I checked in our Patch Catalog and repositories, the KB2977292 is still missing.Please assist. Thanks,Nikhil
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Patches installed in workstation images do not show up on Shavlik scans.
When I build our Windows 7 SP1 workstation images I will use Windows Update to install any missing security patches before running sysprep and sealing the image. During the OS deployment through MDT...
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How to: Managing License seat usage with Shavlik Protect
PurposeThis document is meant to provide information about how to track and manage license...
View ArticleScanning a remote machine using Protect fails with Error 452: Unable to...
Symptoms Cannot scan a remote machine with Protect Scanning a remote machine in Protect fails with the following error: Error 452: Unable to connect to the remote machine Cause This issue occurs if...
View ArticlePreparing for Upgrade of Protect and Resolving Common Upgrade Issues
Purpose The purpose of this document is to help to prepare a current Protect console and database for upgrade to a newer version of Protect, and also to provide some information about how to resolve...
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How to Locate and Transfer the License Key to New Protect Console Machine
Template Purpose This document outlines how to locate the Shavlik Protect license activation key in the console and transfer this key to a new or additional Protect console. Description When migrating...
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Best Practices and FAQ on using Threat protection with Shavlik Protect agents
Purpose This document is meant to help understand why a threat may not have been detected by the Shavlik Protect agent and what actions to take in such a scenario as well as best practices for...
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Best Practice & Q/A - Using Security Tools
Purpose The purpose of this document is to provide some Q&A and cover best practices on using the 'Security Tools' patch type filter within Protect. DescriptionWhat are Security Tools?Within...
View ArticleBest Practice - Order In Which To Apply Updates And Service Packs For...
Purpose This document is meant to describe the best practices for the order in which to apply updates with Protect when using agentless patch scanning and deployment. Description When preparing to...
View ArticleContact Information For License Renewals\Sales
Purpose The purpose of the this document is to provide the current contact information for...
View ArticleHow To Process A Manual (Offline) Activation For Shavlik Protect
Purpose This document is meant to provide the steps on how to perform an offline or 'manual'...
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Shavlik Protect Standard/Advanced 9.1 Patch 2 Release Notes
OverviewThese release notes support Patch 2 for Shavlik Protect 9.1. The patch can be downloaded from this link: http://www.shavlik.com/downloads/protect/The patch can be applied to Shavlik Protect...
View ArticleExcluding Server from Deployment.
Do we have any option in shavlik where we can exclude any machine or a particular machine group to be excluded from any activity of patch deployment even if the system is a member of an another Machine...
View ArticleDRS Migration
Hello, Does anyone have an idea why the 'Use DRS For Migration' option is grayed out when initiating a hypervisor bulletin? Thanks, Paul
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Custom Action - Remove the Propatches folder
OverviewThis document outlines how to use a Custom Action to remove the ProPatches folder. A Custom Actionmay include executing a specific command or invoking a custom batch file at specified time(s)...
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