Purpose
This document is meant to provide the steps on how to perform an offline or 'manual' activation of the Protect application.
Description
If you are unable to activate Shavlik Protect over an internet connection for any reason, you have to option to choose the 'Manual Activation' function. Here is the full process on how to use the manual (or offline) activation function:
1. Select an activation mode (either Product or bundle license or Trial mode).
2. Paste or type your key into the Enter your activation key(s) box.
3. Select Manual activation.
4. Click Create request.
5. An XML file named LicenseInfo.xml is generated and saved to the desktop of your console computer. This file contains the information needed to make an offline activation request.
6. Move the XML file to a computer that has an Internet connection.
7. On the Internet-connected computer, open a browser and go to https://license.shavlik.com/OfflineActivation.
8. Upload the LicenseInfo.xml file.
9. The web portal will process the license information and generate a license file.
10. Download the processed license file and move it to the console computer.
11. Within Shavlik Protect, select Help > Enter/refresh license key.
12. On the Shavlik Protect Activation dialog click Import manual license.
13. Go to the location of the processed license file and then click Open.
14. Shavlik Protect will process the file and the program will be activated.
If for some reason you are unable to activate using the offline activation portal mentioned above, please open a case with support and send your manual activation file in using the support portal: https://www.support.shavlik.com.
Please see this article if you need assistance registering: http://community.shavlik.com/docs/DOC-2265
Further details about activating the program can be found in the following Help document within Shavlik Protect:
Help > Contents > Installation and Setup > Getting Started > Activating the Program
Affected Product(s)
Shavlik Protect 9.x
vCenter Protect 8.x (except build 3756)