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Java 7-71

Hello everyone, I have tried to deploy the latest Shavlik patch for Java (Java 7-71 CPU) and it has failed repeatedly - returned: 3010. Windows 7, 32 bit OS. Any ideas? Thanks, Paul

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Scripting shavlik protect-

Is anyone programatically accessing shavlik to kick off scans or otherwise manipulate the scheduler?  We are working on automating our patching process to interface with our CMDB and ticketing system...

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Why Protect scan is different from Windows Update

Hello all, We are using a custom scan template to Scan the servers. Last week(25/10/2014) we patched the servers and from Shavlik after we deploy all the patches we did scan and we found zero patches...

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Deployment machine name match failed, expected 'Machine Name', actual ''

Symptoms Deployment fails with the following error:  "Deployment machine name match failed, expected 'Machine Name', actual '' You can also see this error you the ST.Protect.Native.log located...

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Install/Uninstall - How to clean up broken installs of Shavlik Protect with...

SymptomsYou may see a pop-up error:Protect Setup:Error 1603: A fatal error occurred during installationError 1605: This action is only valid for products that are currently installed.Error 1612: The...

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Issue with MS13-096 and MS14-036 detection - Shavlik protect 9.0 1182

Hello,My console reports patch MS13-096 as missing on a server for product Sharepoint Designer 2007.MS13-096 is replaced by MS14-036 that is well installed on this server. I don't understand why...

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Get_Protect_Info batch file that can be used to obtain information for support

Purpose The attached .bat file is designed to collect information that may assist the support team in diagnosing and resolving issues with the Protect application. This batch file will collect trace...

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Trying to deploy shav tools to a physical box

Hi GuysI have just recently noticed that Shav is trying to update VMTools on a PHysical box, not sure why.How can I stop it thinking it needs this update. Thankssteve

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How To: Manually updating patch data files for Shavlik Protect

PurposeWhen running the Shavlik Protect in a secure environment without Internet access, it is necessary to download the latest data files on a system that has internet access and then transfer them to...

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Shavlik Protect 9.1 LOOKS like it's patching but nothing get's installed

Hi, In running patches out to test machines when I look in the operations monitor it looks like the patches are going through the install processone by one. The machine even reboots. But when I do a...

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Q2880516/MSWU-972 shows as Missing, but when run it's Already installed

Hi there, Just noticing that on a number of our SharePoint servers, Q2880516 shows as missing.  But when I run the patch on the server manually, the installer says it's already installed.  Shavlik does...

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Migration tool pulling form old database name - not new

Hi, I renamed my old Shavlik server and now when I try to use the migration tool to pull over old user profiles, it's trying to connect to the Original database name "originalname\sqlexpress" where as...

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Change in CVE syntax will break Protect without Patch 2 installed for Protect...

OverviewThere have been an incredibly large number of vulnerabilities this year, which unfortunately is going to cause asyntax change in MITRE CVE-ID.   The current syntax will max out at 9,999...

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What's my patch level?

How do I tell the patch level of Protect?  Help about says I have 9.1 build 4472, which from the download page seems to be patch 2.  There should be an easier way to get the patch level, or you could...

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Why Protect scan is different from Windows Update

Hello all, We are using a custom scan template to Scan the servers. Last week(25/10/2014) we patched the servers and from Shavlik after we deploy all the patches we did scan and we found zero patches...

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Protect Upgrade Fails With: "There is a problem with this Windows Installer...

Symptoms The Protect patch installer fails with the error  "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support...

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EOL Products

Is there a report I can run which tells me what EOL products have been found? I have run a recent scan after upgrading to Shavlik Protect 9 and found some of my servers have EOL Products.

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Pending Reboot PC Reports

After deploying patches to a machine group is there any way to scan that group and find out which ones have received the patches and are just pending reboot? It seems that i scan/deploy/repeat a lot of...

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Finding old Patches

Hello Last week I carried out some patching of our server estate and at the beginning of the week everything was installing correctly and on a rescan showing no more patches to install. However,...

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Update failed: Engine updates were required but none could be applied

SymptomsThe agent returns the following error when attempting to Update agent binaries:Update failed: Engine updates were required but none could be applied Cause The agent detects that it needs an...

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