Hi,
I am in a strange situation with a customer.
We ship PCs to customers with few components of MS Office (eg. Word, Excel and Outlook), and customer is free to install other components of Office.
As a patching group, we are supplying patches to what we support (Word, Excel and Outlook) and customer is responsible for patching the extra components.
When customer scans his machine by selecting "Office" in the scan template, Protect shows up all the missing patches for all the components. (right now there is no option to select individual Office components).
One of the customers installed all the components of Office and is coming back to us and asking for all the missing patches, since Shavlik Protect shows them as missing.
He says that if we don't support then don't show them in the scan list.
Is there a way to select only required Office components while scanning?
Regards
Srikanth