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Shavlik - Apple Itunes update is broken.
Hello Fellow Shavlik patchers. I have just tested the latest patch from Apple iTunes update on one of my staff workstations.- Added AI14-001(QAI1114): Itunes 11.1.4 for Windows This is the result....
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How to Register Protect Cloud Account for use with Multiple Users
SymptomsAfter registering with the Protect Cloud, other users are unable to use their individual logins to view Registered Consoles, Agent Keys, and SCUPdates files. CauseAccounts in the Protect...
View ArticleEnd of service for VMware vCenter Protect 8.x
Hi, I bought vCenter Protect 8.0 recently with three year maintenance and support service. But I got information from Shavlik that it ends service for 8.x from May 2014 and asked users to upgrade to...
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Hotfixes Missing from Protect
Template SymptomsCertain Hot Fixes are missing from Protect. CauseOne of the criteria for a patch to be added to the Protect data is it must have a publicly available download URL. Certain Hotfixes...
View ArticleUse vCenter Protect to update VMware Tools that are out of date
Hello, We have just stood up our vCenter Protect server and begun using it to deploy patches to machines in our environment. One of our constant struggles is to keep our VMware tools up-to-date. Is...
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Understanding the Machine Groups and the Machines View
Purpose This document explains the function of the machine groups navigation pane and the machines view in Shavlik Protect and offers guidance on utilizing both. Description Administrators may...
View ArticleSuccess scripting VMware agent as custom patch?
Good morning all, I was wondering if anyone has had any sucess scripting/packaging the VMware View Agent as a custom patch. We just went from 5.0 to 5.2 and need to now upgrade 100+ manual VM's. I...
View ArticleHow can I patch a HKEY_CURRENT_USER registry entry?
I have a vulnerability that the fix is a reghack located in HKEY_CURRENT_USER.The problem is that we share workstations but have no romaing profiles. No matter how many times I add this reg key, this...
View ArticleMS Updates are listed multiple times in Win2008R2?
Hello Forum. More of a general observation question than anything, seeing that this application deals with updates. I am experiencing this on multiple Win2008R2 servers, and it's not always the...
View Article64-bit flash plugin strangeness
After updating Flash with Shavlik, a Nessus scan told me that a bunch of Windows 7 machines still needed an update for the 64-bit plugin version of Flash while Shavlik said they were up to date....
View ArticleAccess to read the target machines registry...
We have a fairly secure environment that has a large number of GPOs in place to lock things down. I am fairly sure that one of them is preventing Shavlik from working correctly. Here is a same of the...
View ArticleMissing patch status doesn't match up to Windows Update
Hello,I think I have an issue with Shavlik returning the correct number of missing patches. I have a server that I scan with the WU Scan option. The scan finishes and the output says that there are 25...
View ArticleReboot servers that don't require patches
Is there a way in Protect to make sure that ALL servers get rebooted even if they don't require any patches?
View ArticleBug in Apache Tomcat 6.0.37 Patch Detection.
We have systems that have been patched up to Apache Tomcat 6.0.39. When we scan these systems the Apache Tomcat 6.0.37 patch is showing up as applicable and missing which is a bug.Please resolve. I...
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Install- Error 1612: The installation source for this product is not available
Symptoms When upgrading from an older version of Protect, to the current version, some users may receive the following error: Error 1612: The installation source for this product is not available....
View ArticleScan results fail to import in Shavlik Protect 9.x
Symptoms Scan results fail to import. The operations monitor stops at step '5. Wait for results'.You see the error "warning: scan still running - incomplete results"STProtect.managed log contains an...
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How to troubleshoot Remote Registry Errors
Symptoms Test Connection from Machine Group failsThe affected client report one of the following errors when a Test Connection is run:Registry reports: The network path was not found(53)Perfmon...
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How to Create a Custom Patch
PurposeThe purpose of this document is to outline the process for creating a custom patch, and to provide an example of how to create a custom patch using Shavlik Protect....
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How to create a backup of the database with Protect
Purpose This document explains how to perform a backup of your database with Shavlik Protect. DescriptionYou can use Shavlik Protect to perform a backup of the database thanks to the built-in...
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Correcting Agent issues caused by out of date root certificates
Purpose This will help you identify agent issues caused by out of date root certificates. Cannot install or update agent binaries in Shavlik ProtectInstalling or updating Protect agent binaries...
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