Shavlik Protect agentless service pack deployment guidelines
Symptoms Service pack did not deploy when attempting to deploy multiple service packs together. Service pack did not deploy when attempting to deploy a service pack and patches together. PurposeThe...
View ArticleDeciphering Shavlik Protect Deployment Tracker status messages
Purpose This article provides information about the Shavlik Protect Tracker statuses. Resolution You can verify the deployment status by going to View> Deployment Tracker or by pressing the F9 key...
View ArticleAnyone else like to see Hyper-V guest patching....
Shavlik is awsome for patching VMware vSphere guest vm's, and now with version 9, ESXi hosts too. With guest vm's you can automate the taking and tidying of snapshots before and after patching. You can...
View ArticleWindows Update service is required to install patches on Windows Vista and...
Symptoms Microsoft patches fail to deploy on the following operating systems: -Windows Vista-Windows 2008-Windows 7-Windows 2008R2-Windows 8-Windows Server 2012 When attempting to manually run a patch...
View ArticleUpgrade database 8 to 9 problem
I've got problems upgrading my database from 8 to 9. I followed the directions in SKB 5607. I can live with losing my old results but would like to keep my groups and configuration etc. I guess there...
View ArticleDeployment status "install success inferred.", what does it mean?
Deployment status "install success inferred.", what does it mean? On my last deployment Shavlik uninstalled Java 7, and put the status "install success inferred." on the Java 7u25 patch install. Result...
View ArticleResolving database upgrade timeout failures for Shavlik Protect
Some customers with a large number of previous scan results and/or a slow or heavily loaded SQL server may experience a failure when upgrading their Protect database from one version to another....
View ArticleTroubleshooting issues when adding machines via Machine Group > Organization...
ISSUE / SYMPTOMS When attempting to add machines to a machine group in Protect via the Organizational Unit tab when clicking 'Browse Active Directory' you experience any of the followng: -You see the...
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Setting up and defining credentials in Protect
Defining CredentialsThe Define Credential dialog can be accessed anywhere a credential is used within the Shavlik Protect interface (for example, from a machine group, from the Credentials Manager,...
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Enabled ITScripts Not Showing in Run Console ITScripts
SymptomsAfter enabling ITScripts, the ITScripts do not show under Tools> Run Console ITScripts. You may get a message indicating there are no approved ITScripts. There are no approved ITScripts....
View ArticleProblem with agents.Message:Unable to update.The manifest with platform is...
I recently upgraded to Shavlik Protect 9.0.1182 64-bit version. Agentless patching works fine, but there is a major problem with agents. I upgraded agents through console (Agents/Install / Reinstall...
View ArticleSKB 90: The patch MS03-014 is missing after deployment
If Outlook Express has not been installed on a system, MS03-014 may appear as 'missing', however, the patch will not install. This is a known issue when trying to install Outlook Express patches on...
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Extensive Help Guide for Protect
On any screen you are on in Protect, if you hit F1, it will automatically give you detailed information about the screen you are on. Here is an example when you press F1 when you first open Protect....
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Launching Protect Error - A network-related or instance-specific error...
SymptomsLaunching protect gives an error indicating it cannot reach the SQL Database/Instance.[Window Title]Shavlik Protect [Main Instruction]The database connection could not be made. This may be...
View ArticleThe remote server returned an error: [403] Forbidden.
I am attempting to download the FireFox Setup 23.0.1.exe and receiving "The remote server returned an error: [403] Forbidden," Is there any way to identify where the download is actually trying to...
View Articlewhy didn't the patching schedule run even if the schedule was correct?
why didn't the patching schedule run even if the schedule was correct? I have a production server, I scan and deploy patches for it on the patching server and scheduler is correct which I can check on...
View ArticleWaiting for Agent to register...
We have installed the Shavlik Protect Agent on most of the laptops successfully. We're running version 9.0. We're running into a problem when a remote laptop connecting via VPN has the agent pushed...
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Error Launching Interface - A network-related or instance-specific error...
SymptomsLaunching protect gives an error indicating it cannot reach the SQL Database/Instance.[Window Title]Shavlik Protect [Main Instruction]The database connection could not be made. This may be...
View ArticleAnyone having issues deploying Adobe Pro X patches?
I'm trying to push Adobe Pro X and it just hangs. Anyone else having issues with pushing Adobe Pro patches out to workstations?
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Change Machine Credentials on Multiple Machines at Once
SymptomsIn Machine View, multiple machine records are showing incorrect credentials in their Machine Properties (Right click> Machine Properties). Possible CauseA credential has been set...
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