"Send to" Within Report Does Not Send Email
Purpose The purpose of this document is to provide a work around for emails sent from within the report creation tool. Symptoms After creating a report you use the "File", "Send to" to email the...
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computers downloading from vendor site instead of distribution servers
were are having issues with some computers are bypassing the local distribution server ( I am assuming the patch they want is not available on the distribution server) and are going outside...
View ArticleFlash 13 EOF yet??
Certainly Flash 13 is considered EOL by now? We found a couple of users still stuck on this old software when Flash 18 is already out. We really would like Shavlik to detect it as EOF and upgrade them...
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Server showing no patches when they are patches to install
We currently had a Windows 2003 server that was being patched by Shavlik. This worked fine.Because of the software on the server we ended up having to do a inplace upgrade to 2008 R2.Even since then...
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Agent Status And Corresponding Icons
TemplatePurpose This document outlines the symbols associated with an agent's status. Symptoms The agent is active on the machine. The agent is not active on the machine. The agent has been removed...
View ArticleQuestion about Windows Updates
So I'm able to push patches out to any computers on our network but is there anyway to setup Windows Update so it uses the Shavlik update files. Right now any computer on our network still goes out to...
View ArticleGoogle Chrome Update Deployments
Is anyone else having trouble deploying Google Chrome patches in the last couple weeks? After deploying them in Shavlik they just sit there in the Operations Monitor as "Executing" and never finish....
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Unable to update definitions in SQL database
Hi,We've started having issues when updating the patch definitions. This prevents the running of scans. Running the 'refresh files' process fails with the error;"Failed to update the database with new...
View ArticleDoes Shavlik Protect 9.0/9.1 Support SHA2?
PurposeNow that Microsoft is planning on phasing out SHA1 in early 2016, the question of whether Shavlik Protect 9.0/9.1 supports SHA2 is being asked more and more. This article will answer that...
View ArticleError Code 452 when scanning OU
I have two recently deployed machines that when scanning their OU I get an Error Code 452 'Unable to connect to the remote machine.' Other machines in the OU scan without problem. I can scan both PCs...
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Patching VMware Templates
We are currently beginning deployment of Shavlik 9.1. I attempted to scan our VMware templates (ESXi 5.5) and was receiving the following error "Error 800 - Unable to retrieve OS info for image...
View ArticleEnabling Additional Threat Scan Tracing For A Single Agent
Purpose The purpose of this document is to provide steps to enable additional logging surrounding threat scans. Symptoms If there is a problem with threat scan detection we may need full tracing from...
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MS15-080 - KB3078601 (KB3078662) Shows Missing when Installed
I have several PCs that Shavlik Protect is reporting the above patch as missing when in fact Windows shows it as installed. Shavlik would you please review and verify your detection logic on this patch.
View ArticleMicrosoft Security Bulletin MS15-093
Microsoft Security Bulletin MS15-093 was released today. When will Shavlik have it available?
View ArticleJava 8 Update 60 detected as missing security patch
Hi, Just scanning our system now with Security scan and noticed that it is detecting Java 8 Update 60 as missing on systems, even though Update 60 doesn't include any security fixes and the Java...
View ArticleVMWare Machine Hardware version
Hello, I have a request from one of my colleagues to see if it is possible for Shavlik Protect to update/upgrade the machine version of a VMWare guest after we have updgraded the version of ESXi on the...
View ArticleDrag and Drop patches aren't being found?
We have a network in this secure facility that we run Shavlik on to patch. There were some Windows IE 11 patches we downloaded MS15-093, I dropped them into the patches folder in the...
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File Version is Less Than Expected
Template SymptomsScan results showFile version is less than expected... CauseThis message indicates why a particular patch was determined to be missing; this is...
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Agent deployment failing
Recently i noticed i am unable to deploy agents. The machines are detected and scan fine, but when i select a machine or machine group, right click and attempt to deploy the agent along with a policy...
View ArticlePushing Shavlik Agents as Part of the Software Distribution
Hey all, I was wondering if it is at all possible that Shavlik Agents could be installed via Shavlik as a patch push? In essence I have a bunch of agentless machines that I am going to push the agent...
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