Machine Will Not Appear In Machine Group Scans Based On IP Range
Purpose The purpose of this document is to troubleshoot why you may not see a machine's IP address that was added into a Machine Group by IP Range in a scan. Symptoms A machine's IP address will not...
View ArticleMicrosoft Security Advisory 3057154
When I do a scan Microsoft Security Advisory 3057154 does not show up in the scans to be able to patch Win 7 machines. Will this be added soon?
View ArticleReports - Deployment Status Reports (Scheduled)
I am looking to have a report sent via email to me indicating the status of deployments of patches. Can this be done?
View ArticleMS-15-065
Has anyone seen the same problem that I have?After scanning a server the patch ms15-065 was missing. I then deployed that patch and after a rescanthe patch was still missing. i had to do another...
View ArticleUnderstanding Detection And Deployment Logic For MS15-065
PurposeThis document explains how Shavlik handles the detection and deployment of MS15-065 3065822 and 3074886. This will help explain why when you you perform a Security Patch scan and it only shows...
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Posssible Reasons Why Agentless Scan Results May Differ From Agent Scan Results
Purpose This document will help explain why some Agentless scan results differ from an Agent scan results even though they are using the same Scan Template. Description Here are a couple of possible...
View ArticlePatch Deployment Fails With: Patch Does Not Appear To Be Digitally Signed
SymptomYou cannot deploy a patch with Shavlik Protect You see the error: Patch does not appear to be digitally signed Cause Protect verifies the patch is digitally signed by Microsoft. If the...
View ArticleGuaranteeing Custom Patch/Software deployment
We have a large pool of remote workers who only periodically come into the office and usually only connect to the VPN briefly (under an hour) every few days. So Protect Cloud Sync works perfectly for...
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Google Chrome Update Deployments
Is anyone else having trouble deploying Google Chrome patches in the last couple weeks? After deploying them in Shavlik they just sit there in the Operations Monitor as "Executing" and never finish....
View ArticlePatches Released After April 2014 Are Not Being Detected As Missing On 2012...
Symptoms Patches released after April 2014 are not being detected as missing on 2012 R2 server or Windows 8.1 operating systems. Cause KB2919355 CU1 is not installed on the system so no updates can be...
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How To Scan More Than One Machine Group In The Same Scan
Purpose The purpose of this document is to give instructions on how to scan more than one machine group in the same scan. DescriptionThere are two ways you can initiate a scan on multiple machine...
View ArticleInformation to submit to support for a threat or false-positive when using...
The Shavlik Protect Threat Protection engine is based on the Vipre SDK engine, and uses threat definitions created by GFI's ThreatTrack Security (formerly Sunbelt Software). In case you see a possible...
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Custom Action - Remove the Remote Scheduler for Protect version 9
1. These steps are intended for use if you need to remove the Shavlik (ST) Remote Scheduler service from multiple systems. Please download the attached zip file at the bottom of this document...
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You Receive A Message When Opening Shavlik Protect: You Have Renamed This...
Symptoms You attempt to open Protect and receive the following error: You Have Renamed This Computer. To Correct Possible Communication Errors, Go To 'Tools->Console Alias Editor' from the Main...
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How To: Manually updating patch data files for Shavlik Protect
PurposeWhen running the Shavlik Protect in a secure environment without Internet access, it is necessary to download the latest data files on a system that has internet access and then transfer them to...
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Windows Update does not recognize that Protect has installed updates
we just went through our site updating servers and desktops, a couple of 2012 servers prompted for "help" with windows update. Come to find out WU doesn't know the updates were applied. Same thing on...
View ArticleServer are rebooting without scheduled task
Hi We patched a few server agentless. The patches were applied successfully and the reboot occurred right after. But after the reboot happened, we could not connect to the server via RDP. After we...
View ArticleJava Patches
Hi, I am still relatively new to using Shavlik to push patches through to our domains, but I am running into an issue regarding Java. Currently, in my domain there are users reliant on an older version...
View ArticleExchange 2010 DAG
Looking for advice on the best method of patching an Exchange 2010 DAG. Up to now we've been doing it manually, given the complexities of the environment. Any advice on automating patching with...
View ArticleDirect X 9.0c end of life?
I am seeing the result of Shavlik Scans showing DirectX 9.0c as being End of Life 7/14/2015 on Windows 7 and Windows 2008 R2 systems. What I don't see is any method to remove or update DirectX 9.0c on...
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