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Flash Player 17 - wrong file

The latest Flash Player is apparently 1700172 but when I install it through Shavlik Protect, it still shows as missing on a re-scan. If you look at the file size of this 172 patch, it's exactly the...

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False positive MS13-081 Q285584

Hi Guys     Downloaded the latest definitions last night and havescanned and patched 120 servers this morning.     First scan fine and all successful.     On rescanning a number of servers "90" now...

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XML 2.0.1.2792 False Reporting

I've scanned and deployed patches to a server multiple times since this XML was released and there is a patch that detects as missing even after verifying it is installed on the server.MS13-081 /...

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Protect Cloud Overview - FAQ

PurposeThe Protect Cloud synchronization feature enables your agents to check in and receive policy updates from the cloud. This allows you to manage agents on machines that are not able to communicate...

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MS15-025 - XML 2.0.1.2834 False Reporting ?

I have about 25 x Windows 2012 Enterprise servers that now showing MS15-025 as missing this morning using XML 2.0.1.2834, but on the initial scan yesterday the patch wasn't missing. (using xml...

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Start patch job from machine?

Hi, is it possible to start a job from a machine itself and call Shavlik via api or script? We use vCO and I'd like to orchestrate patching after a vm spins up. Thanks

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Patch Deployment returned 2359302 In Deployment Tracker

Purpose How to troubleshoot 2359302 errors in the Deployment Tracker, CL5 Log, and the Windows Event Viewer Symptoms Deployment Tracker in Shavlik Protect displays the Status Failed with a Description...

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Multiple Patch Cycles

We have some servers that needs a lot of patches. Is there a way to patch, reboot, then scan a server(s) multiple times until it's not missing any patches?

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Agent update results

Hi,I have a couple of questions.  These are all server related.  I  have just over 100 servers (99.9% virtual) in six countries, the bulk of them in our US HQ.1)  Why are remote patch scans sooooo...

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Database installation Error

Hi Guys, Our Shavlik Protect 9.0 is refusing  to launch indicating that SQL query failed to execute( I didn't record the message)  After a little digging. I verified database were intact and did test...

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Sudden change in automated scan results

Hello Shavlik,My Shavlik runs a scan every Thursday and today, the 'machines not scanned' turned up a number of machines that failed for this reason: " smachNotFoundReason, FieldValue , FieldType None,...

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Using distribution servers - Which settings take precedence? Deployment...

In regards to distribution servers, we have some questions: 1. If we configure an Agent to use a distribution server to download patches, will it use this setting even if the Deployment Template says...

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Software Distribution Patch For Upgrading Java 7 To Java 8 (Removes Previous...

Purpose This document provides information about a new software distribution update for Java installation. Description As of XML version 2.0.1.1814, Modified 3/31/2015, Protect now contains a software...

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Executing patches takes a long time

I did a couple Patch deployments this week and they took a very long time. Copying the files to the servers was very fast but once it got to executing it took hours. Here are some of the job times: 1...

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Google Earth update failing

Hello, Using WUSCAN we are seeing Google Earth Non-security update appearing as missing (Bulletin ID GE15-001) and the patch fails to install. On further inspection, GE15-001 is looking for Google...

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Automated scheduled patch jobs do not run.

I have a scheduled job that I think is configured to scan then patch Adobe and Java products which are specified in my patch groups. However, on the days that are set for it to deploy and patch,...

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Using Custom Actions To Deploy MSU/MSI Files

PurposeThis document outlines how to create a custom action specifically for the launch of a MSU file Steps To make the msu install work you must have the following:The MSU needed to install.The...

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Shavlik Protect Crashes When Attempting To Import A Custom Patch

PurposeThis document will provide details and a solution for Shavlik Protect crashing when trying to import a Custom PatchDescriptionYou create a new Custom Patch and attempt to import it into Shavlik...

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Does Shavlik Protect 9.0/9.1 Support SHA2?

PurposeNow that Microsoft is planning on phasing out SHA1 in early 2016, the question of whether Shavlik Protect 9.0/9.1 supports SHA2 is being asked more and more.  This article will answer that...

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Shavlik Protect 9.1 Randomly Crashes After Upgrade

PurposeThis document will provide details and a possible workaround of Shavlik Protect 9.1 crashing issue after upgrading from a previous version.DescriptionShavlik Protect starts to crash at seemingly...

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