All Patch Scans Fail With Error 235 After Upgrade To 9.1.4511
PurposeThis document will provide details and a workaround for an issue where all Patch scan fail with an Error 235 after upgrading to Shavlik Protect 9.1.4511DescriptionAll patch scans fail with an...
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Database rebuild index failed
We have database maintenance scheduled to run weekly, and to rebuild indexes. I just noticed that there's failure message as part of the index rebuild. The error is Generic data access layer exception....
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Exclude Machines During Scans
Purpose When scanning a non-discriminat group of machines, such as by ip range, or OU, Protect will try all machines that exist as part of the group. In some situations it may be desirable to exclude...
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How To Create A Report For Internet Explorer Version Information
Purpose The purpose of this document is to provide instructions for creating a report within Shavlik Protect that will provide Internet Explorer version information from within your environment....
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Information About The Console Alias Editor
Purpose This document provides information about the Console Alias Editor within Shavlik Protect. Description When an agent checks in with the Shavlik Protect console it must verify that the machine it...
View ArticleHow To Manually Check Scheduled Agent Tasks Via Command Line
PurposeThis document will explain how to view scheduled agent tasks by command line on client machines.Resolution1. Open a command prompt as an administrator and then navigate to one of these...
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Deployment Fails With Error: Found 0 Identity Certificates When Only One Was...
PurposeThis document provides information on how to resolve the error "Found 0 identity certificates when only one was expected" when attempting to deploy patches Symptoms You receive the following...
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Custom Patch: Custom .exe File Distribution With Custom Action
PurposeThe purpose of this document is to show how to distribute an executable file out using the Custom Patch Editor and Custom Action deployment.DescriptionAdding Software to Shavlik Folder1) You...
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How To Change The Location Of The ProPatches Folder On The Target Machine
Purpose The purpose of this document is to outline how to alter the location of the Pro Patches folder on the machines being deployed to. This is useful in event of size limitations on the C: drive....
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threat Advisory | Leap Second June 30, 2015
Hi There,My company is using Shavlik Protect Standard 9.1.0 Build: 4472. We have a concern about Leap Second June 30, 2015. Do you expect any problems on or around June 30, 2015 related to the "Leap...
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How To Perform A Threat Scan On Specific Files, Folders Or Drives
PurposeThis document will show you how to perform a threat scan (AV scan) on specific files, folders or drives from a machine that has a Shavlik Protect agent with AV installed on it.SolutionIf Shavlik...
View ArticleMissed scheduled task
Is there a way to configure a missed scheduled scan/deploy task not to automatically execute when it missed it's scheduled date/time? For example, I have scheduled a monthly scan and automatically...
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Patches do not deploy, stay at building deployment files
The past week or so when I run a scan, the operations monitor reports that the patch progress is "0 of" whatever and the status is building deployment files. When you look below at each machine the...
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Purging Downloaded Patch Install Files From The Protect Console
Purpose The purpose of this document is to show how to clean out your Patch Download Directory on the Shavlik Protect Console machine. It is good practice to clean or reduce the number of files in the...
View ArticleUsing multiple credentials
What is the best way to attempt multiple credentials when deploying patches? If I have a machine group based on a subnet, but a subset of these machines might use one local administrator password, and...
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How To Process A Manual (Offline) Activation For Shavlik Protect
Purpose This document provides steps to perform an offline or 'manual' activation of the...
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Security Patch Scan vs Patch Scan Template....Discrepencies
I have a descrepency between the number of Windows 7 critical security updates that a scan performed with the default Security Patch Scan and a custom Patch Scan Template which I create based upon the...
View ArticleReporting IE version
Using Shavlik Protect, how can I generate a report listing what version of Internet Explorer is installed for each machine?
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How To Remove The Propatches Folder Using Customer Actions
OverviewThis document outlines how to use a Custom Action to remove the ProPatches folder. A Custom Actionmay include executing a specific command or invoking a custom batch file at specified time(s)...
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