Purpose

This document will provide details and a solution for Shavlik Protect crashing when trying to import a Custom Patch

Description

You create a new Custom Patch and attempt to import it into Shavlik Protect.

Shavlik Protect crashes with the following popup message.

Cause

A possible cause is the Value Name and Value Data are blank in the Registry Keys portion of the Custom Patch.

Solution

• The current versions of Shavlik Protect 9.x require values in the Value Name and Value Data fields.  You must add specific values to these fields. 
• Another option would be to not use registry detection and use file detection only if you cannot determine a specific registry value to scan against.
  

Affected Product(s)

Shavlik Protect 9.x