After Patching a Group of Servers, C:\Windows\Temp is now filling up with...
After Patching my first group of servers with Shavlik, I've noticed that the C:\Windows\Temp folder is filling up Cab_xxxx_x.cab files. These file are created every 30 minutes. I did some googling and...
View ArticleShavlik Protect - Remove Patches Folder
Hello everyone, I am attempting to remove the downloaded patches from several client pc's and I seem to have hit a road block. I am scanning the pc, than deploying the 'null patch' and using a...
View ArticleBetter way to determine if a patch isn't applying or server has stopped...
Sometimes when patching servers it looks like the patching process has hung. Is there a way (without using the agent) to see if Shavlik is still polling the machine for it's update on the patch process...
View ArticleShavlik Protect install failed due to error 0x80090016
Purpose The purpose of this document is to provide a resolution to an issue where the Protect 9 installer is unable to complete the attempted installation. Symptoms You are unable to install Shavlik...
View ArticlePatch Data not automatically downloading
Has anyone had issues where the Patch Data for agents isn't getting the latest definitions from the server? This is happening to a good number of my agents ,even though they all have the same policy...
View ArticlePatch Deployment fails on all scanned workstations.
I am running Shavlik 9.0 1304 in an isolated network. I have scanned a group of workstations. The scan goes fine. I get results from all workstations scanned. When I try to deploy the software package,...
View Article'Resolve Machines To Scan' Error When Adding Virtual Machines Through...
Purpose The purpose of this document is to help resolve an error found when you add Virtual Machines to a Machine Group through the Directory after clicking on Workstation Virtual Machines tab in the...
View ArticleMS15-027 (KB3002657) May Cause Patch Scans To Fail With Error 452
DescriptionInstalling MS15-027 (KB3002657) 'basically' disables NTLM authentication to mitigate the vulnerability described in the Microsoft Security Bulletin. Installing this patch may cause...
View ArticleWhen Scanning Exclude not working
I saw a post from a couple years ago with the same issue that didn't have any resolution so I thought I'd revisit this. I have a machine group that has a couple OU's in it and some single machines that...
View ArticleDisabled Windows Update Service Will Cause Deployment Failures - Error Code 1058
Template SymptomsPatch Deployment fails on some machine. Patch Install Return Code 1058 is seen within the CL5.log on the target machine. The CL5log file can be found by navigating to...
View ArticleInstalling Agents Using A Manual Installation Script
Purpose The purpose of the document outlines how to install an agent using a manual installation script.The Agent installer file is the STPlatformupdater.exe and can be found in the following location...
View ArticleContinue with Agentless deployment or is it time to move on to Agents?
Hey Everyone! We have been running an Agentless deployment for a couple years now however we now have 40% of our machines on VPN, which is becoming a nightmare to scan and patch. Most users disconnect...
View ArticleAPI/Automation?
I know that this has been discussed previously, but I wanted to bring the topic up again: is there any timeline/plans to create an api to allow for the automatic patching of new systems? This is a...
View ArticleMethod to generate summary report of Patch and Threat Definition versions on...
I have a recurring issue where the clients (with agents) are not updating the Patch and Threat definitions and a manual update attempt on the client via the agent is often not successful. My methods...
View ArticleDeployment Process failed, Shavlik agent
I have had no issues with agentless scanning and deployment. I am however having issues with agent deployment of patches. In the agent patch log I see deployment process failed and none of the...
View ArticleHow To: Uninstall Java
Purpose The purpose of this document is to provide a batch file to use with Shavlik's Custom Action to uninstall all versions of Java up to Java 7 update 75. Description You will need to set up a...
View ArticleHow To Install And Use A Protect Cloud Agent
Purpose This document provides a walk-through on how to install and use a Shavlik Protect Cloud Agent. Requirements Below are the requirements that must be met to be able to successfully install a...
View ArticleHow To Install\Upgrade Internet Explorer With Protect
PurposeThe purpose of this document outlines the process of using Protect to install Internet Explorer. You can also view Software Distribution Best Practices and Informational Guide or more...
View ArticlePatch Deployment Failure - Patch Deployment Canceled Due To Failure Building...
SymptomsYou are not able to download or deploy a patch.The message "Warning: No patches were deployed. Please review the program logs to determine the cause. Patch deployment canceled due to failure...
View ArticleCannot Fully Comunicate With The Console Service - Console Service Cannot Be...
SymptomsWhen using Shavlik Protect, you receive the error pop up stating: "Shavlik Protect Standard cannot fully comunicate with the console service. Some tasks requiring the console service will be...
View Article