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Protect Agent GUI doesn't update?
Hello,We're using entirely agent-based patching across about 135 stations with Shavlik Protect Standard 9.0.0.1304 (at the moment.) I've approved a bunch of patches this morning, and I'm trying a...
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DPDTrace Logging Tool Used For Patch Detection Issues
PurposeThis document outlines how to run a DPDTrace. This may be necessary when troubleshooting detection issues. Steps DPD stands for Dynamic Product Detection. It’s the method our scan engine uses...
View ArticleCryptoWall 3.0 not being detected. Thanks Vipre engine... :(
So we have a system running the Shavlik Agent that was/is infected with the CryptoWall 3.0 virus. It's been infected since the 26th and we just noticed it. AV definitions are dated yesterday. No...
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Conflict in patch counts between client and management server
I have four computers that are getting the correct patch definition from the management server; however, the client and server don't agree on patch count. As an example, the clients have definition...
View ArticleComputers located in Unknown group
I have shavlik installed and we use more machine groups. These groups contains the computers of which are located in an specific Active Directory OU (per machine group 2 organizational units). But I...
View ArticleDecline updates per computer
We have 3 machines that need an specific version of Java. But via Shavlik we deploy the newest version. Is there an possibility to decline the java updates for specific computers?
View ArticleReports not giving correct report
I am using Shavlik reports to see what workstations have Microsoft EMET installed and it comes back blank but if I log into the workstation it is installed. Why is Shavlik reports not accurate??
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Data Roll UP Question
Console A has internet accessConsole B behind FirewallConsole C behind FirewallIs it possible to data rollup from C to B. Then B rollup to A. Console C cannot go direct to A it must pass thru B...
View ArticleHow To: Manually updating patch data files for Shavlik Protect
PurposeWhen running the Shavlik Protect in a secure environment without Internet access, it is necessary to download the latest data files on a system that has internet access and then transfer them to...
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How to Create a Custom Patch
Purpose The purpose of this document is to outline the process for creating a custom patch, and to provide an example of how to create a custom patch using Shavlik Protect. Description...
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How To Move Your Database To Another SQL Server
Purpose This article provides steps to migrate an existing database for Shavlik Protect another SQL server. Note: Before migration, ensure that Microsoft SQL Management Studio is installed on both the...
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How to remove Q931125 and other patches from Protect Standard 9.1
I am new to Shavlik Protect, we are using version 9.1 and I was wondering how do I remove or disable certain patches (temporarily or on a permanent basis) so that when I go to scan our servers, these...
View ArticleRestart your computer finishing important updates
We have deployed the Shavlik agent to our 1200 Windows 7 laptops. These laptops are more or less unattended and are not a member of a domain. The problem for our users is that they see continuous the...
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Does Shavlik Protect Std 9.1 have to ability to tally all the endpoints being...
I've been asked to determine the total number of nodes scanned within our organization. Any suggestions how I can derive that number using the Shavlik Protect console tools or scripts? Thanks for any...
View ArticleAfter MS released FREAK (MS15-031) patches, we suddenly see patches missing...
Hi, we are using BladeLogic for Windows Patching, which under the hood uses the Shavlik engine.After we updated the Patch-Metadata XML's (hf7b, pd5) in BladeLogic yesterday, we see some weird behaviour...
View ArticleComputers located in Unknown group
I have shavlik installed and we use more machine groups. These groups contains the computers of which are located in an specific Active Directory OU (per machine group 2 organizational units). But I...
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Asset Scan Reports Do Not Report On Internet Explorer 9 Or Above
Symptoms When running an asset scan report for software inventory, Internet Explorer does not report on versions later than IE8. Cause For asset scans Shavlik uses a WMI call to the machine to get a...
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Unable to scan error 201 Network connection error
Hello I am unable to scan 2 servers , i always get error 201. I tried troubleshoot with all i got on the web without succes.The ports are open, test existence/credential are ok, the firewall is ok,...
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How To Cancel / Delete Scheduled Tasks
Purpose This document outlines how to cancel a scheduled task. Steps In Protect choose Manage> Scheduled Tasks. For DeploymentsSelect the target machine in the tree on the left....
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?! Still detection issue with MS12-006, even with latest XML
Hi, i am unable to comment on my previous post, so i have to create a new one ?! After MS released FREAK (MS15-031) patches, we suddenly see patches missing for BEAST (MS12-006) Even after updating to...
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