Troubleshooting Issues When Adding Machines Via Machine Group >...
Symptoms When attempting to add machines to a machine group in Protect via the Organizational Unit tab when clicking 'Browse Active Directory' you experience any of the followng: You see the message...
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credentials saved with machine in machine group don't match when I deploy
I have a machine group with some machines in it, 2 of which have assigned credentials: I ran a scan on this one machine, and the scan summary shows up with a different credential, and when I try to...
View ArticleCurrent programs in Software Distribution List
Purpose This document lists all current Software Distribution Patches as of : 11/18/2013Related Document: Distributing software with vCenter Protect Essentials using a patch group Information...
View ArticleNew Set up
I just install Shavlik Protect 9.1 in my organization where we have 120 Windows 7 and few windows servers. What I want, 1) I want selected patch to be deployed like only windows 7 security patches,...
View ArticleHow To Troubleshoot Remote Registry Errors
Symptoms Test Connection attempt from a Machine Group fails.The affected client report one of the following errors when a Test Connection is run:Registry reports: The network path was not...
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Protect Console Missing from Machine List in Scheduled Task Manager
Symptoms The Protect Console does not show in the list of machines under the Scheduled Task Manager. This issue is most commonly seen after an upgrade to version 9 build 1182. Cause With the release...
View ArticleUser Criticality set to ignore but patched still picked up by scans
If I set the User Criticality to ignore on a patch and the patch scan template is set to scan all BUT ignore, the patches are still shown as missing. Basically I can't ignore patches.
View ArticleSent 20 patches to a server, but the server at the local level said 40...
We had an issue with 2 servers that with the scan, said they needed 20 on one server and 26 patches on another. When looking at the server locally, the servers said that they had 40 patches applied...
View ArticleIncredibly slow and suspicious Patch deployment with Shavlik.
Yesterday evening we had a patch maintenance window where I patched a group of 50 servers. This example bases on one randomly selected system out of the 50 servers: Machine: S1150 Patch Count:...
View ArticleCancel Deployment
What is the easiest way to cancel a deployment that is scheduled when there are 50 pc's involved within the same deployment job? Trying to avoid refreshing 50 pc's in the Scheduled Tasks and clicking...
View ArticleLaptop Scanning
HelloI've just begun to work with Shavlik and wanted to throw a few questions out to ya'll and see what people had to say.I'm trying to figure out a way to reliably scan laptops which are on/off at...
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VMWare Scanning issues...
Hello all... Spent the morning working on this issue but I cant seem to figure it out... I will do my best to explain... I have been trying to patch a Template... Currently I can view the ESXi Hosts...
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Troubleshooting Shavlik Protect patch scan error messages
Purpose Many of the common Shavlik Protect scan errors can be corrected by changes to configuration or environment. This article lists the most common scan error messages and provides some guidance on...
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Patch Scanning Error 1300 - Not All Privileges Or Groups Referenced Are...
Symptoms When attempting to perform a patch scan, the scan fails with the following error:Error 1300: Not all privileges or groups referenced are assigned to the caller The hf.log may contain the...
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How To Shrink A Database Log File
Purpose The purpose of this document is to provide the process for shrinking a database transaction log file. In order to shrink the Shavlik Protect database log file, please ensure SQL Server...
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SQL Query To Find CVE Numbers Associated With Qnumbers
Purpose This document provides a SQL query to find CVE numbers associated with Qnumbers. StepsBasic steps to use the attached SQL query:Ensure Protect is closed.Open SQL Server Management StudioConnect...
View ArticleAutomate Staged Deployment of Patches
What is the best way to automate the staged deployment of patches to ~200 servers each month? Our deployment consists of development and test servers one week after Patch Tuesday, then production...
View ArticleDeploying Java 7 With Protect Uses Java 8 Install Location Format
Purpose This document provides information about changes in how Protect will install Java 7 updates after recent changes to installation logic. Description Shavlik has adopted Oracle’s Java 8...
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Last agent check-in vs latest patch scan date
When reviewing the current status of machines in machine view, I regularly notice that I have machines which have a latest patch scan date/time that is newer than the last agent check-in date/time....
View ArticleNotepad ++ being flagged as Trojan
Hello, Has anyone experienced Shavlik Protect flagging (Notepad ++\notepad++.exe) as a Trojan? It started happening this morning for us and we have had Notepad++ running on several computers previously...
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