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How To Increasing The Database Timeout Period For Protect

Symptoms Shavlik Protect or vCenter Protect report database timeout errors  In the ST.Protect.managed.log file, you see may see an error such as the following:...

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Flash 16-305 is installed as 16-296; same file-date, file-size

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How To Activate Or Update The Shavlik Protect Console - Licensing

Template Purpose This document outlines the various ways to activate the Protect Console.  These methods are also used when the protect subscription has been renewed and the license needs to be...

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How To Use Advanced Reporting / Reports Advanced Filtering

Purpose Administrators may find that the default reports may provide information that is less important to their patch process. There may be a need for information only regarding specific machines,...

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Scan Error 452 When Scanning A Machine Located In A Workgroup

PurposeThis document will walk you through on configuring your machine so that it can be scanned while it is part of a work group and not in a domain. IssueAlthough you have the correct credentials...

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Zero Day Flash Player Does Not Install...

Deployment seems to go OK but never updates the machine. Anyone else having this issue?

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How do you push Java 8?

I followed the directions here: Distributing software with vCenter Protect Essentials using a patch group (2021659) to a tee, but have not had any success. Is this the correct instructions for pushing...

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How To Know When XML Updates (patch definitions) Are Released And How To...

Purpose This document will provide information about how to obtain information about Shavlik's XML updates (patch definitions). Description  Generally the Shavlik content team will provide patch...

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Troubleshooting Slow Patch Scans In Shavlik Protect

Purpose This document provides information to troubleshoot slow patch scans when using Shavlik Protect. Symptoms Patch scans in Shavlik Protect typically do not take a lot of time to complete. Patch...

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Availability Of Patches And Shavlik Updated XML Files After Vendor Patch Release

PurposeThis document contains information about the availability of patches and Shavlik updated XML files after vendor patch release. Description While Shavlik aims to release updated assessment and...

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Having issue scanning to install Q2937636 & Q2938066

Hello Shavliker's. Is there a way to push out non-security windows update patches as Software distributions? Here is my issue, noticed that I have an outdated WSUS server (updated to 3.2.7600.226). Now...

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Support for MS Forefront Protect 2012

I note in the list of available patches Microsoft Forefront Endpoint Protection 2010 is listed but not 2012. The updates just come down via Windows update, so I guess should be supported? I'm after...

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new custom patch does not import

I created a custom patch and now I am trying to add it into a patch group but the custom patch does not show up in the list of available patches.  The number of custom patches in our database is...

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Patch already installed but shown as missing

I have a number of patches that show up as missing after a scan. CL5.log is showing error codes 2359302, meaning the patch has already been installed. The patches have been downloaded and copied to the...

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Does Shavlik Patch vCenter?

I know that Shavlik can patch ESXi hosts, but how about the Windows installed vCenter system which manages those ESXi hosts? Will it patch that application as well?

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Desktop Clients Rebooting and no Schedule set for patching

I have had multiple users report that their desktops have been rebooted during the work week, but we do not have a schedule setup for desktop clients to be patched during the week. Looking at the...

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Unable to create scheduled tasks with patching

Hi, for some reason my previous scheduled scans with pathcing was gone, and I'm not able to create new one. I create a new scheduled scan with deployment as usual and it seems to go through fine, but...

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Custom Report help

I need some help crafting a report.I need to generate a report that shows all critical or high patches by machine and whether or not they are installed or not.They would also like the date that the...

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Perform an inventory?

Hello, I would like to scan my network for Windows 2003 Servers. What is the best way to go about doing this?

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Agent Failing At 67% (Registration Failure)

TemplateSymptoms When deploying an agent from the Protect console you see the agent installation fail at 67%.Manually installing an agent fails during the registration process. CauseThis normally...

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