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Patch Deployment - Interrupt - Cancel - Stop Deployment
TemplatePurposeThis document covers how to interrupt/cancel a current patch deployment. DescriptionIt may become necessary to interrupt/cancel/stop a deployment once it has begun. In this event the...
View ArticleUpdating VMware Tools with Protect FAQ
PurposeWhen updating VMware Tools with Protect there may be a couple quirks you will come across. Below is a FAQ list to help address questions you may have. DescriptionFrequently Asked Questions Q:...
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Active Protection Scanning Files Listed In Policy Exceptions And Addressing...
Purpose This document is intended to provide information about the expected behavior for active protection concerning files or folders listed in the exceptions list within an agent policy, and how to...
View ArticleReport Views Guide
Purpose This document describes how to use database views within SQL Server database queries to generate custom reports for Shavlik Protect. When you install Shavlik Protect it creates a number of...
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IP Address range scan not finding all machines
When I scan an IP Address range, the results are missing several machines. I have tried manually entering the machine name or IP Address and the Status in Operations Manager says " Network Connection...
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HTTP Distribution Server, Not Able To Download Files
Symptoms After configuring your Authenticated HTTP Distribution server you are unable to download some of the files in the Distribution Server. You are able to view the files in your browser but when...
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Configuring Authenticated HTTP Distribution Servers
Purpose This is a step by step guide on how to configure authenticated HTTP Distribution Servers. The guide will help you install and setup IIS and configure Distribution Servers in Protect 9.x....
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How To Manage Machines Dynamically Using OUs Within Active Directory Or...
Purpose This document shows how to use features within Shavlik Protect Machine Groups to dynamically manage systems found within Active Directory or a Domain. Description Within Protect it is possible...
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Agent Threat Engine Creating Many SBS_STDRL Temp Files
Symptoms You see a large amount of 'SBS_STDRL_xxx' files within the C:\Windows\Temp directory. Cause The Shavlik Protect Agent uses the Vipre engine and definition files, managed by ThreatTrack. They...
View ArticleSQL Database Maintenance Recommendations for Protect
PurposeIf you are at a company that is running Shavlik Protect on a full SQL environment and have a DBA on staff with SQL maintenance and backup policies already running against our databases, great!...
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The Scheduler On Machine Is Not Available. (Error 1244) "Upgrade Scheduler Now"
Symptoms When attempting to view or manage scheduled tasks via the Shavlik Scheduled Task Manager (Manage > Scheduled Tasks) you see the following message(s): The scheduler on machine '<Machine...
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How Patch Deployment Works For Hosted Virtual Machines And Templates
Purpose This document provides information about how patch deployment works with hosted virtual machines and templates. Description Shavlik Protect has the ability to deploy patches to hosted virtual...
View ArticleZero Day Flash Player Does Not Install...
Deployment seems to go OK but never updates the machine. Anyone else having this issue?
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Custom Action - Using The Null Patch
TemplatePurpose This document outlines how to use the Nullpatch.exe patch for Custom Actions. Symptoms A Custom Action may include executing a specific command or invoking a custom batch file at...
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Shavlik Protect Landing Page
This is a list of highly recommended documents for improving general knowledge of the Shavlik Protect product. This article is not a comprehensive list of documents. For the Shavik Protect 9.1...
View ArticlePatch Group Export\Import
Is this still the only way to export a patch group for use on another server? Patch Group - Import/Export I have 24 servers and I manually modify each patch group with new patches as we release them....
View ArticleShavlik Protect Migration Tool User’s Guides
Template PurposeThis document provides links to the Migration Tool Guides and downloads. Information Shavlik Protect 9.1 Migration Tool User's GuideNote: The Migration Tool is built into Protect 9.1,...
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Patches Released After April 2013 Not Showing As Missing On Windows Server...
Purpose This document explains why you might not see any new Microsoft patches as missing on Server 2008 R2 or Windows 7 machines. Symptoms Microsoft patches released after April 2013 are not being...
View ArticleDelete credentials
I'm trying to clean up our credentials library, but I am unable to delete credentials created by other users (predecessors, mainly). How can I remove credentials that were created by a no-longer active...
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Patches That Always Show Missing In Results - Install/Uninstall Loops
Symptoms Detected patch continues to show as missing after successfully deploying.Patch that shows missing ends with 'U' every other deployment. Cause Certain patches exist as an installer and an...
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