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Schedule Patching by Week

We have automated the patching by using the scheduler with Shavlik. We have set the weeks to patch to co-inside with the release of Microsoft Patches "Patch Tuesday" this has been fine so far as patch...

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The specified network name is no longer available: Error 64

CommunityTemplate     SymptomsPatch deployment fails with the following error after machines were moved to a different domain :The specified network name is no longer available: Error 64...

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Error 1348: The validation information class requested was invalid

    Symptoms When the Protect Console machine is upgraded from Window 8.0 to 8.1, Console is no longer able to deploy The ST.Protect.native.usernamek@MachineName log shows E Deploy.cpp:1958...

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Patching more than two hosts in parallel

Hi Folks,  I'm new to Shavlik and am experimenting with patching a subset of management servers using Shavlik under the 30 day trial.  When running a deployment on say 10 servers discovered via...

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Best practice - Multiple consoles

I'm about to begin a production deployment of shavlik protect for our server environment. Our environment consists of ±800 windows servers distributed across three data centres. The three DCs have...

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Shavlik client install fails connecting to existing Database.

I am trying to install the Shavlik client on a windows 2003 server. When I recieve the prompt for SQL not found on this system, I am selecting no because the SQL is on a different server. I am able to...

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Generic data access layer exception. SQL exception message: Cannot open...

   Symptoms Shavlik Protect Event History displays the following error when trying to backup the Protect database in Database Maintenance: Generic data access layer exception. SQL exception message:...

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How to Locate and Transfer the License Key to New Protect Console Machine

Template Purpose This document outlines how to locate the Shavlik Protect license activation key in the console and transfer this key to a new or additional Protect console. Description When migrating...

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Scanning - High bandwidth consumption

I've been unable to locate anything other than changing the amount of machines to scan at once. When a scan is initiated, no matter if it's scanning 10 machines at once or 2 machines at once, our...

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Refresh Files often?

Good morning. I just read this info http://community.shavlik.com/docs/DOC-2185 and had not realized how important 'Refresh files' is to the functioning of Shavlik. [When is this training your are...

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Patch determination without scanning real machines

Hi, Is there a way to get the missing pathes for a set of software without installing them on real machines? Eg:I have PCs with different versions of Windows OS, MS Office and other Microsoft products....

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How to know when XML updates (patch definitions) are released and how to...

Purpose This document is meant to provide information about how to obtain information about Shavlik's XML updates (patch definitions). Description Generally the Shavlik content team will provide patch...

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Patch KB2850061 not listed in Shavlik Protect Advanced

Has the patch for KB2850061 been approved and pushed for Shavlik Protect yet? MS says it was release 12/13/2013, and other patches released that day were approved by Shavlik a few days later per norm....

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Could not establish trust relationship for the SSL/TLS secure channel with...

 Symptoms When Help>Refresh License key is selected in the Protect Console the following error is returned:Could not establish trust relationship for the SSL/TLS secure channel with authority...

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can I export patch groups in Protect 9?

Hi, Is there a way to export/import patch groups in Protect 9? ThanksPatrick

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Cannot connect to WMI Service. It might be stopped or firewalled.

Template  SymptomsError Message while attempting a asset scan[Machine Name] Cannot connect to WMI Service. It might be stopped or firewalled "Cannot connect to WMI Service.  CauseWindows Management...

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Database Connection Error Caused by Missing SQL Server

 Symptoms Attempting to launch Shavlik Protect fails and returns with the following error:"The database connection could not be made. This may be caused by a temporary interruption in the database...

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Troubleshooting patch scans that do not list Java patches as missing or...

Symptoms You are able to manually verify a Java installation exists on a target (client) system, but a patch scan with Protect does not list a Java patch as missing or installed. Cause &...

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Availability of patches and Shavlik updated XML files after vendor patch release

Purpose This document contains information about the availability of patches and Shavlik updated XML files after vendor patch release.  Description While Shavlik aims to release updated assessment and...

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Patch Day Checklist when using Agents

Purpose This document is meant to provide a checklist that will ensure successful deployment of patches when using agents with the Protect product.  Description  Checklist for patch day when using...

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