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How to activate or renew Shavlik Protect console - Licensing
Template PurposeThis document outlines the various ways to activate the Protect Console. These methods are also used when the protect subscription has been renewed and the license needs to be...
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How Credentials work in Protect
Purpose This document is meant to provide a full overview of how credentials are entered, used, and work within the Shavlik Protect product. Description Credential Precedence for Physical Machines...
View ArticleRealPlayer Cloud update
Should an ordinary patch scan flag RealPlayer 16 as needing an update to RealPlayer Cloud 17? I'm only getting detection to work with a software distribution scan. It's still necessary to have an...
View ArticleWUscan will not schedule on Server 2008 r2
When we build a new server, after the initial build of the OS, the next step is to do a full patching on it. We run 2 scans. We do the normal Security Patch scans, which takes care of all of the...
View ArticlePatch KB2850061 not listed in Shavlik Protect Advanced
Has the patch for KB2850061 been approved and pushed for Shavlik Protect yet? MS says it was release 12/13/2013, and other patches released that day were approved by Shavlik a few days later per norm....
View ArticlePatch Download Bandwidth throttling
Is there a way, within Shavlik Protect, to throttle the download of patches from Vendor sites? Whenever I manually run a scan with auto-deploy during business hours, the Patch Downloads saturate our...
View ArticlePatch Management Policy
We are using Shavlik Protect Standard to patch our systems. We are currently looking to revise our patch management policy. Does anyone have policy's or policy examples they would like to share. I hate...
View ArticlePatches that will not be supported in Protect from 1/14/14 Patch Tuesday
Purpose This document is meant to provide information about specific patches that cannot be supported for patching within the Protect application. Description The following patches from the January...
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Security Update Patch MS14-004 (KB 2880826): Cannot be Supported by Shavlik...
Purpose This document explains why Microsoft Security Bulletin MS14-004 cannot be supported by Shavlik Protect. Description Patch bulletin MS14-004...
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Power Management and Wake-on-LAN (WoL) Requirements
CommunityTemplate Purpose Environmental and setup prerequisites for Power Management and Wake-on-Lan functionality DescriptionPower Management RequirementsBefore performing a power management task,...
View ArticleTroubleshooting issues when adding machines via Machine Group >...
Symptoms When attempting to add machines to a machine group in Protect via the Organizational Unit tab when clicking 'Browse Active Directory' you experience any of the followng: -You see the message...
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Does Protect's Anti Virus and Active Protection scan for "..." Virus?
Template PurposeThis document explains how to tell if Protect is scanning for a specific Virus? Solution The Shavlik Protect Threat Protection engine is based on the Vipre SDK engine, and uses threat...
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Manually Configuring a Remote SQL Server to Accept Machine Account Credentials
Purpose How to manually configure a remote SQL Server to accept machine account credentials DescriptionManually Configuring a Remote SQL Server to Accept Machine Account CredentialsNote: The manual...
View ArticleMS Hyper-v and shavlik
I would like some Best Practices posted for MS Hyper-v servers. Is it just another server? Is there a way to patch offline servers? Do you need virus protection on the VM? etc.
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How to Cancel / Delete Scheduled Tasks
PurposeThis document outlines how to cancel a scheduled task. StepsIn Protect choose Manage> Scheduled Tasks. For DeploymentsSelect the target machine in the...
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How to Schedule Patch Scans
Template PurposeThis document outlines how to schedule a patch scan to take place at a future date/time. Once vs. Recurring A scan can be scheduled to run a...
View ArticleNot scanning for Q# Q2892075 because did not pass dependencies
Anyone know what this "DependencyID=211" is? It appears to be causing Protect 8.0 to not scan for a specific patch, and I don't know why... 2014-01-17T20:35:18.1647500Z 0ddc V...
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Protect doesn't recognize a patch that was manually downloaded
SymptomsA patch that was manually downloaded and placed in the patch repository, does not show as downloaded in protect. CauseThis is often caused by the patch not having the Shavlik Name.Some...
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What is Meant by the "Informational" Items in Shavlik Protect?
Purpose This document explains what is meant by "informational" items under patch status in Shavlik Protect. Description Some users may be unsure what "Informational" items are in Protect. These items...
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Recurring Scheduled Tasks are being deleted
Template Symptoms Recurring Scheduled Tasks are being deleted. The Scheduled Tasks log tab shows a status 1326 when the deleted task was last attempted.The ST.Activation.managed.SYSTEM@NT AUTHORITY...
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