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Why the "patch installed" and "patch missing" are disappear from patch status?
Symptoms - Patch Installed is disappear from Patch status.- Patch Missing is disappear from Patch status. Cause This is related with the scan template you configured. If the patch group does not have...
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How to enable C$ share on the target machine
Purpose This document showing you how to enable C$ share on the target machine. Symptoms Symptoms:Cannot scan a remote machine using Protect You see the error:Unable to connect to the remote...
View ArticleDatabase maintenance task stuck "In Progress"
I am having an issue running the database maintenance task to delete assets. I have ran a backup and shrink of the database and the transaction log, rebooted the SQL server, stopped and started the...
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Custom Patch Deployment .bat file never completes.
SymptomsUpon deploying a custom patch the appropriate executable file and batch (.bat) file are created and accessible within the C:\Windows\ProPatches\Patches folder and the...
View ArticleIncreasing the database timeout period for Protect
Symptoms Shavlik Protect or vCenter Protect report database timeout errors In the ST.Protect.managed.log file, you see may see an error such as the following:...
View ArticleHow to know when XML updates (patch definitions) are released and how to...
Purpose This document is meant to provide information about how to obtain information about Shavlik's XML updates (patch definitions). Description Generally the Shavlik content team will provide patch...
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Uninstalling & reinstalling the Shavlik (ST) Remote Scheduler service on a...
Purpose This article provides steps to perform a manual uninstall and reinstallation of the Shavlik (ST) Remote Scheduler service on a single machine. Description To uninstall the Shavlik Remote...
View ArticlePurging a large database in Shavlik Protect when the drive space is limited
Purpose This article provides steps to purge a large database in Shavlik Protect when there is limited drive space or for maintenance purposes. Resolution To purge the database of old data (clean...
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Verifying proxy settings for download issues in Shavlik Protect
Template Symptoms You are unable to download definitions or patch files.When using a proxy, download errors 403 and 407 display.Errors found in STProtect.managed.log on a console system or...
View ArticleShavlik Protect firewall and proxy exceptions URL list
Symptoms Patch files fail to downloadPatch definitions fail to updateThreat definitions files fail to downloadActivation or License Refresh failsHome page RSS feed fails to loadProduct check for update...
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How does the Schedule time works on the Deployment task?
Purpose You may managing the machine from different country which having different different time zone. This document explains how the schedule time works when you are using it on the deployment...
View ArticleTroubleshooting issues when adding machines via Machine Group >...
Symptoms When attempting to add machines to a machine group in Protect via the Organizational Unit tab when clicking 'Browse Active Directory' you experience any of the followng: -You see the message...
View ArticleScanning a remote machine with Protect fails with Error 501 - Remote registry...
Symptoms Cannot scan a remote machine with Protect. Scanning a remote machine fails with the error:Error 501 - Remote registry access denied CauseThis issue occurs if there is a network or...
View ArticleRed X Across Screen
I'm getting a RED X across my entire shavlik windows after about 10 minutes of use now. Crazy. Anyone else ever seen this? See attached.
View ArticleSpecial considerations when patching the Shavlik console?
We presently have two consoles, one local and one remote. They are both VMs. Are there any special considerations when patching them? Also, any special considerations patching the vCenter servers...
View ArticleEasy to read result that shows reboot neccessary?
Is there an easy to read or notification that tells me that a mchaine has been patched and is waiting for a reboot?My question stems from a scheduled task ofr servers to patch but not reboot...
View ArticlePatching the DCs in AD 2000
Any special considerations? Servers are W2K3.Might Shavlik fall over when DCs with specific FSMO roles reboot? Should we transfer FSMO roles to already patched DCs?
View Articlefile is not signed?
Hello, lot of Patches are not installed with following eventlog:File is not signed: C:\Windows\ProPatches\Patches\Windows6.1-KB2833946-x64_GER.msuwhat to do?
View ArticlePolicy patch task scheduling
Overview(sorry if i blabbing): We currently use agent based patch deployment to install patches during patch week.We use the once a month schedule option with the day occurence settingNote: patch...
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