How do you exclude machine's in Domain machine group(using Domain Name)?
Hi all! I'm doing the following:Server scan onlyScanning my entire domain(fully qualified) with the Admin/Browse Credentials(administrator level) setExcluding domain controllers and SQL servers by FQDN...
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Certificate verification failed with error : -2146762748
<<Sympton>>STAgentUpdater.logWinTrustVerifier.cpp:195 Certificate verification failed with error : -2146762748 <<Reason>>The OS is unable to verify the digital signature. The...
View ArticleBest way to uninstall from a registry key?
I have a program that has an uninstall key:c:\windows\system32\iprint\setupipp.exe /uninstall I'd like to be able to push a slient uninstall of this. What is the best way to do this? I am think to...
View ArticleDeployments fail after upgrade to Protect Standard 9.0.1182.0
Hi,Early last week we upgraded to version 9.0.1182.0. Ever since that time deployments fail. Scans work fine however. Where can we start looking for a possible cause?Thank you,Lorenzo
View ArticleShared credentials in Protect 9
My consultant had setup dozens of groups and applied various credentials to all of them. When I look at the groups, the credentials show as "No". He claims to have setup the credentials as shared and...
View ArticleSchedule Patching by Week
We have automated the patching by using the scheduler with Shavlik. We have set the weeks to patch to co-inside with the release of Microsoft Patches "Patch Tuesday" this has been fine so far as patch...
View ArticleTooltips
I normally value tooltips... you know, that manilla box next to your mouse when you hover over an object, but not really finding much value or joy. Many places, the tooltip is the same as the object...
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Show All Windows Updates Applied to a Computer
Template Purpose Use the following to create a searchable list of all Windows Patches currently installed. This is useful when trying to identify if a specific patch is already...
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ITScripts - Enabled Scripts Not Showing in Run Console ITScripts
Template Symptoms After enabling ITScripts, the ITScripts do not show underTools>Run Console ITScripts. You may get a message indicating there are no approved ITScripts. There are...
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Launch Interface - Error - A network-related or instance-specific error...
Template Symptoms Launching protect gives an error indicating it cannot reach the SQL Database/Instance. [Window Title]Shavlik Protect [Main Instruction]The database connection could...
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Change Machine Credentials on Multiple Machines at Once
Template SymptomsInMachine View, multiple machine records are showing incorrect credentials in their Machine Properties (Right click>Machine Properties)....
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Null.exe or Noop.exe False-Positive
Template Symptoms Anti-virus is reporting a threat when contacting: http:\\xml.shavlik.com\noop.exeAnti-virus is reporting a threat called noop.exe or null.exe...
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Protect Scheduler - Error - Outdated
Template Symptoms When trying to access a machines Scheduler under Manage > Scheduled Tasks the following error occurs: [Window Title]Refresh Machine [Main Instruction]The...
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Custom Action - Delete Specific File
Template SymptomsThis document outlines how to use a Custom Action to delete a specific file from a target machine. StepsThis custom action uses the CMD syntax to...
View ArticleShavlik Protect Requirements Guide
Purpose This document is meant to be a guide to link you to all requirements or pre-requisite information you may need for Shavlik Protect. Description Below is a list of links to the different...
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Patch View - Unable to Edit or Delete a Smart Filter
Template SymptomsUnable to delete/edit a filter in Patch View:(Disabled) (Enabled) CauseIf the Smart Filter name begins with*Patch Groupthis indicates that the...
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Agent Manager in Protect version 9.
Purpose The purpose of this document is to assist in locating the Agent Manager within Shavlik Protect version 9. Cause The Agent Manager has been replaced by Machine View in Protect 9.x. Resolution...
View Articlecan I export patch groups in Protect 9?
Hi, Is there a way to export/import patch groups in Protect 9? ThanksPatrick
View ArticleVirtual Machine Scanning Not Working
I'm trying to configure Shavlik to create a snapshot of a vmware vm before patching and I cant scan the VM. I keep getting an 808 error "No disks specified to mount" when trying to scan my test VM. I...
View ArticleHow to share patch groups across multiple consoles?
After I create a patch group on the master console, I would like to export/import it to a remote console rather than have to create it again. I cannot find any way to do this. The export is only to...
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