Protect 9.0 with Patch 1 full product installation or Patch 1 install failing...
Issue:During the install of Shavlik Protect 9.0 Patch 1 install or when patching Shavlik Protect 9.0 with Patch 1 the install fails. Symptoms:Protectupdate*.log in the %temp% directory shows "Error...
View ArticleCustom Action MSU Creation
To make the msu install work you must have the following:1. The MSU needed to install.2. The Stand-alone msu installer called "Wusa.exe" from...
View ArticleDoes Protect scan for External Devices connected to Workstations / Servers?
Protect can run an asset scan on a target system, however it will only find the hardware that has been install on the target system; i.e. C drive, D drive, etc.Protect does not scan for external...
View ArticleError 121: The semaphore timeout period has expired.
The error listed in this case is discussed as an error dealing with:Common causes of connectivity problems are as follows:•Network adapters and switch ports have mismatching duplex levels or transfer...
View ArticleHow Do I Automate Patch Scan/Deployment on New Systems?
I'm working on an automated deployment process for both new physical and new virtual systems. I'm trying to figure out how I can scan, patch, and validate successful patching against a new system....
View ArticleGathering Console, Client Side (agentless), and Agent log files for Protect
Here are some basic instructions on how to gather console, client (target) side logs, and agent logs for Protect 8.x and 9.x. These should work for most console and agent type issues. Protect 9.X...
View ArticleDeprecated features announcement for Protect 9.1
Please note:Protect: 9.1 is set to be released late Q1 of 2014. Protect Console support for the following platforms will be removed in Protect 9.1: Windows XPServer 2003Windows VistaServer 2008 (prior...
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How to Setup Automatic Removal of VMware Snapshots in Protect
Shavlik Protect has the ability to take VMware snapshots. You can set this in a Custom Deployment Template, Under the tab Hosted VM/Templates. You also have the ability to delete old snapshots....
View ArticleCannot connect to WMI Service. It might be stopped or firewalled.
SymptomError Message while attempting a asset scan "Cannot connect to WMI Service. It might be stopped or firewalled" can indicate that the neccessary ports for an Asset scan are not accessible from...
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Offline Activation with Multiple Keys
SymptomsOffline Activation file does not contain all intended keys.This can cause a lower number of seats than intended. SolutionAll active, non-expired keys that will be used in the Protect console...
View ArticleHow to clean up broken installs of Shavlik Protect with the Microsoft Fixit Tool
SymptomsYou may need to use the steps below to perform a manual uninstall of the application if you see any of the following errors during installation or upgrade of Protect: You may see a pop-up...
View ArticleScanning a machine using Protect fails with Error 621: OS of target is an...
Symptoms Scanning fails, and you recieve the message Error 621: OS of target is an unsupported version of Windows. Cause The target system is not a supported version of Windows. The specified system...
View ArticleIssues when patching Mozilla ESR (Extended Support Release) versions
ISSUE / SYMPTOMS -You scan a system with Firefox or Thunderbird ESR versions that Protect does not see an update available or shows a standard release update as missing when the target system has an...
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Unable to Edit or Delete a Smart Filter in Patch View
SymptomsUnable to delete/edit a filter in Patch View:(Disabled) (Enabled) CauseIf the Smart Filter name begins with *Patch Group this indicates that the filter is based on a specific Patch Group...
View ArticleCurrent programs in Software Distribution List
PurposeThis document lists all current Software Distribution Patches as of : 09/19/2013 Related Document:Distributing software with vCenter Protect Essentials using a patch group...
View ArticleThird party Software Deployment
Can third party software be deployed with Shavlik, such as AV software?
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Video- How to create a patch group and scan template
Purpose The purpose of this document is how to create a patch group to and to exclude those patches from your scans. This is sometimes neccesarry when scanning for patches but you do not want...
View ArticleCustom Actions running as
Just wondering if we can have the custom actions run as a specific user? Currently it seems to be running as "Local System" (as is written in a footnote in a blog comment) I need to run a script, just...
View ArticleHow do I stop email notifications?
I set them all to NO in my preferences but they keep coming in Thanks
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