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Prepping a Core Server to meet patch scanning requirements
Purpose The purpose of this document is to show some useful commands you can use to finish getting an out of the box core server ready to test agentless scanning/deployment with Protect. Description...
View ArticleChange in CVE syntax will break Protect without Patch 2 installed for Protect...
OverviewThere have been an incredibly large number of vulnerabilities this year, which unfortunately is going to cause asyntax change in MITRE CVE-ID. The current syntax will max out at 9,999...
View ArticleShavlik Protect Migration Tool User’s Guide
Template PurposeThis document is to provide a linkable article for Salesforce when providing customers with migration information. Shavlik Protect Migration Tool User’s Guide Download Shavlik Console...
View ArticleEOL Products
Is there a report I can run which tells me what EOL products have been found? I have run a recent scan after upgrading to Shavlik Protect 9 and found some of my servers have EOL Products.
View ArticleScripting shavlik protect-
Is anyone programatically accessing shavlik to kick off scans or otherwise manipulate the scheduler? We are working on automating our patching process to interface with our CMDB and ticketing system...
View ArticleAdobe Digital Editions
Hello Can anyone confirm when the latest Adobe Digital Editions will be available through Shavlik Patch?It appears the latest available through Shavlik is 1.7.2 - however Digital Editions 4.0.1 was...
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Shavlik Protect Database Maintenance - Purging or cleaning up a large database
Purpose This article provides steps to purge a large database in Shavlik Protect for maintenance purposes. Resolution To purge the database of old data (clean up): Using Database Maintenance tool...
View ArticleShavlik Protect Standard/Advanced 9.0 Patch 2 Release Notes
OverviewThese release notes support Patch 2 for Shavlik Protect 9.0. The patch can be downloaded from this link: http://www.shavlik.com/downloads.aspx The patch can be applied to Shavlik Protect build...
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Change Machine Credentials on Multiple Machines at Once
Template Symptoms In Machine View, multiple machine records are showing incorrect credentials in their Machine Properties (Right click > Machine Properties). Cause A...
View ArticleUnhandled Exception Error At Startup After Performing Help > Refresh Files
Symptoms After performing a Help > Refresh Files, the Shavlik Protect console crashes with an unhandled exception error prompt. CauseAlthough there are numerous possible causes, it is likely one or...
View ArticleHow to ensure that Agent installs latest version?
For my machines that use the Shavlik Protect Cloud agent, when a new machine is added it does not load the latest version of the agent. The latest agent is v9.1.4334.0 (according to my console). The...
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How do I create a patch task without a schedule?
I have several users that have long running tests/processes on their machines and would like to give them the ability to patch their machine with Shavlik (as it encompasses more products that WSUS)....
View ArticleReporting on Shavlik patching i.e. server last patched on which date
Hello, In order to further extend our use of Shavlik, we are looking to see if we can report based on the which machines have patches outstanding and what was the date those machines in question were...
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Missing Left Navigation Panel in Protect 9.X
TemplateSymptoms Left navigation panel in Protect is missing/hidden. Cause The left navigation panel in Protect can be collapsed on demand. Solution Click the thin bar that borders the...
View ArticleRegarding The December 2014 update for Windows Root Certificate KB3004394
Purpose Since patch KB3004394 was released, administrators have noted a number of issues resulting from applying the patch. Some administrators may be concerned to know why patch KB3004394 is not in...
View ArticleDownload Links for Shavlik Protect Installation Files
Purpose This document is meant to help administrators stay up to date with the current download links for install and upgrade files for all currently supported versions of Shavlik Protect. Description...
View ArticleAdobe Acrobat versions not upgrading
I have several workstations with Adobe Acrobat Pro that will not patch. Just seems to not be taking the patches for some reason. I'm running 9.1 latest build, BTW...
View ArticleMS14-081 (KB2899518) Is Not Supported In Shavlik Protect
Symptoms KB2899518 does not show as missing or installed for any systems within your Shavlik Protect scan results, and it is not available when searching View > Patches. Cause Shavlik will not be...
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Google Chrome Support in Shavlik Protect
Purpose This document is intended to provide information about support for Google Chrome within Shavlik Protect. Description Shavlik Protect supports patching with the system-level installation of...
View Article"Send to" Within Report Does Not Send Email
Purpose The purpose of this document is to provide a work around for emails sent from within the report creation tool. Symptoms After creating a report you use the "File", "Send to" to email the...
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