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How to View Detection Information for Patches in Protect and Understanding...
Purpose This document is intended to show how to view and understand detection criteria for supported patches within Shavlik Protect. Description Viewing the reason that a patch is found missing within...
View ArticleWhy Shavlik Protect Patch Scan results differ from Windows Update
TemplatePurposeAn explanation of why Shavlik Protect patch scan results may show different patches needed than when running a Windows Update. SolutionShavlik Protect uses different detection logic to...
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Manually Downloading and Installing the Prerequisite Software for Shavlik...
Purpose This document shows how to obtain the download links for any prerequisite software so you can download and install it manually in case you don't want Protect to automatically install or in case...
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Bypassing the Prerequisite download screen during Installation of Shavlik...
Purpose This document shows how to bypass the prerequisite download or "Shavlik Protect Setup" screen during the installation of Shavlik Protect. Description If necessary you can bypass the...
View ArticleSlow patching
I was patching 20 servers this friday that all was missing about 120+ patches.Most of the servers installed the patches fast, but 10 hours later, 2 servers where not half way done.The server where not...
View ArticleRe-release of MS14-066 (KB3018238) only affects Server 2008R2 and 2012
Symptoms You do not see the re-release of MS14-066 (KB3018238) shown as missing on systems with the following operating systems:Windows Server 2003Windows VistaWindows Server 2008Windows 7Windows...
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EOL Microsoft Windows 2003 server ? Availability of security patches?
I want to know if Shavlik will continueto distributesecurity patchesfor Windows 2003(server)in 2015, followingthe endof the official distribution by Microsoft?
View ArticleUnable to apply updates
Hello Forum, I have a PC that will not apply updates. It is a newly deployed PC and I discovered the problem when I deployed updates during the last patch cycle. Shavlik's tracker stated all patches...
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Patches not pushing to offsite workstations
I work for a bank and we are having issues with one of our branches. Workstations will scan and show missing patches, however, when we push them out not all machines will get them. We are using...
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How to locate the Patch Install filename in the Shavlik Protect Database
Purpose This document explains how to locate the name of the patch install file for a particular patch in the Shavlik Protect Database. This is useful in troubleshooting when you are trying to...
View ArticleA couple minor regressions in Protect build 4472
In machine view, the patches pane does not remember changes to column order or which columns are displayed when the GUI is restarted. In results view, the patches pane jump-scrolls right if you click...
View ArticleAgent Failing Registration at 50%
Symptoms To diagnose this issue, there are many symptoms that may need to be considered:Agent is failing to register and stops at 50%.RegistrationLog.txt will show:Registering agent with host...
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How To Scan For Only Microsoft Windows Operating System Patches
Purpose Guide to create a custom scan template to scan only for Windows Operating Systems. Steps 1. Create a "Patch Scan Template" by selecting New and Patch Scan Template. 2. Use the "Product filter"...
View ArticleLogs - Gathering Console, Client Side (agentless), and Agent log files for...
PurposeThis document outlines how to gather logs for troubleshooting issues with the Console, Agent, or Target systems. Description Here are some basic instructions on how to gather console, client...
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How To: Uninstall & Reinstall The Shavlik (ST) Remote Scheduler Service On A...
PurposeThis article provides steps to perform a manual uninstall and re-install of the Shavlik (ST) Remote Scheduler service on a single machine. Description To uninstall the Shavlik Remote Scheduler...
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How to obtain XML data using a custom share or URL
PurposeThe purpose of this document is to outline how to obtain Shavlik XML definitions using a custom share or URL. Symptoms This practice is useful in the event the Console is installed on a server...
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Threat Data Shows Out of Date Following Scheduled Automatic Updates
Purpose The purpose of this document is to provide information on why threat definitions may appear out of date following the completion of a scheduled automatic download operation within the Console....
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Why is QuickTime flagged as EOL?
Looking at installed patches, Apple QuickTime 7.7.6 for Windows, AQ14-002/QAQ7760 says 10/27/2011 in the EOL column. Given that the patch in question is about 6 weeks old, the EOL date doesn't make...
View ArticleUnable to apply updates
Hello Forum, I have a PC that will not apply updates. It is a newly deployed PC and I discovered the problem when I deployed updates during the last patch cycle. Shavlik's tracker stated all patches...
View ArticlePatching Process Of A Virtual Infrastructure
Hypervisor scanning and deployment Scanning and deployment operations are performed by the hypervisor. In order to scan for installed and missing Bulletins, the hypervisor needs the latest patching...
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