Shavlik missing a patch on scans
We have come across an issue with the shavlik scan that it does not pick up an update to WSUS. This update is KB2720211 the update fixes an issue with patching Windows 7 workstations. Shavlik does not...
View ArticleHow to process a Manual (offline) Activation for Shavlik Protect
If you are unable to activate Shavlik Protect over an internet connection for any reason, you have to option to choose the 'Manual Activation' function. Here is the full process on how to use the...
View ArticleIncreasing the database timeout period in Shavlik Protect and VMware vCenter...
Symptoms Shavlik Protect or vCenter Protect report database timeout errors In the ST.Protect.managed log file, you see the error:System.Transactions.TransactionAbortedException: The transaction has...
View ArticleResolving database upgrade timeout failures for Shavlik Protect
Some customers with a large number of previous scan results and/or a slow or heavily loaded SQL server may experience a failure when upgrading their Protect database from one version to another....
View ArticlePurging a large database in Shavlik Protect when the drive space is limited
PurposeThis article provides steps to purge a large database in Shavlik Protect when there is limited drive space or for maintenance purposes. ResolutionTo purge the database of old data (clean up):...
View ArticleClik here to view.
Uninstalling/reinstalling the Shavlik/VMware Remote Scheduler service on a...
PurposeThis article provides steps to perform while uninstalling/reinstalling the Shavlik/VMware Remote Scheduler service on a single machine.Resolution To uninstall/reinstall the Shavlik/VMware Remote...
View ArticleManual install of a Shavlik Agent from 8.x to 9.x Registration Failed Error...
Manual Shavlik Agent from 8.x to 9.x Registration Failed. - Error 2148073494: Keyset does not exist Restarting agent services after configuration changes. On the remote target:Stop the following...
View ArticleOffline AV scans
Hi all, We often have laptops go out of our office for business purposes. When returned it is our practice to scan the system for virusses using a USB thumb drive before we put it back on our network....
View ArticleAgents on Windows 2003 failures
I'm having an issue installing the agents on some Windows 2003 servers. On the oldest Win 2003 (non-R2) performing manual install, I get to the Agent registration page, fill out the information,...
View ArticleClik here to view.
How to identify if a patch is not available in a specific language
Purpose You have defined in the Protect settings to download patches in two languages following this article : http://community.shavlik.com/docs/DOC-2299 You want to know how to quickly identify if a...
View ArticleClik here to view.
How to download a non-english patch
Purpose If you have the responsability to patch an heterogeneous environment made of Operatin Systems and application in different languages you will need to define the languages of the patches you...
View ArticleBacking up Physical servers
I may have seen info on this for previous versions but will Netchk ever allow backing up of Physical servers? We've virtualized almost everything but still need some physical blades for specific...
View ArticleReports Crash unless in PDF Format
I have recently upgraded to Shavlik Protect 9 and since then whenever I run any reports Shavlik crashes, the only format of report that does not crash is .PDF. Is there any way to stop this crash?
View ArticleHow does NetChk assign deployment seats? How do free up deployment seats?
How does Shavlik's NetChk discern a deployment seat? We replace (decommission and purchase new) workstations every year, but our "deployment seats used" number keeps going up, even after I've deleted...
View ArticleOffice 2010 SP2 breaks scanning
Target machine: Windows 7 64-bit, Office Professional Plus 2010Scanner: Windows Server 2003 32-bitShavlik version: 9.0.0 Build 1182XML version 2.0.0.4844 Run a patch scan, works normally.Use Windows...
View ArticleSupport for Non Security Patches
Shavlik strives to support both security and non security patches for those products supported by Shavlik Protect. To see a list of supported products, please see...
View ArticleSKB 83: Availability of XML files after MS patch release
While Shavlik Technologies aims to release updated assessment and deployment XML files on the same business day that a new security bulletin-related patch is released, we may require up to 24 hours...
View ArticleCustomer Feedback for ESXi Hypervisor patching, template\offline patching,...
PM would like to have a discussion with customers running ESXi Hypervisors. You can post your experience here in this discussion or you can contact me and we can have a more open dialog and even webex...
View ArticleSuper Slow scans for select hosts.
We are experiencing extrememly slow scans of select servers/hosts in our environment. For example, two servers (both VMs) with same amount of resources, in same network location. One takes 5 minutes...
View ArticleClik here to view.
No deployment results display with agent installations using 9.x
I recently opened a case with Shavlik to find out why servers/workstations with agents do not display deployment results in 9.x I was told that it didn't exist in 8.x, I installed a lab environment...
View Article