Reporting IE version
Using Shavlik Protect, how can I generate a report listing what version of Internet Explorer is installed for each machine?
View ArticleUnable to download latest engines and definitions...
Hi, I unable to download the definitions. I tested three different corporate proxies, but all of them failed.I tried to check About Shavlik, but never finished. This is strange, becuase I checked for...
View ArticleShavlik Protect Install/Uninstall Issues
If you see any of the following errors and/or symptoms during installation or upgrade of Shavlik Protect you may need to use the following steps to perform a manual uninstall of the application:Errors...
View Articlecommandline scan with hfcli
Hi. We use some automation commandline scripts which use hfcli.exe for scan tasks. Since we've upgraded from VCenter Protect 8.0.2 to Shavlik Protect 9.0.0 hfcli.exe only shows results for a limited...
View ArticleAgent results not showing up on Shavlik Console results
Hello everyone, We were previously using Shavlik Condole 8.5 and were installing the Agents on our laptops that were not connected to our network 24/7. The individual Agent results would show up on...
View ArticleSudden uptick in patch count - why?
All- I went from less than 200 patches needed on our network to over 1000 in one day. I use Protect 9. Nothing has drastically changed on our network so I don't understand the sudden jump. And it's not...
View ArticleWindows update timestamp
Hi Windows update timestamp is not updated when Shalik install updates. However the update history is updated. See attached image; Windows update to the left, and the update history to the right. Is...
View Articlepatching
I recently upgraded to Shavlik 9.0.0 Build: 1182. I am running an offline environment. I have refreshed my license and tried a file refresh. Once I scan my servers, patches that have already been...
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Active Protection alerts are not send out
Purpose This document provide a resolution when Active Protection alerts are not send out. Symptoms Alerts are configured to send emails to a number of recipients when a virus/infection is found on a...
View ArticleDistribution Servers Across Two Windows Domains
I currently have two Shavlik Protect servers, one in Domain A and one in Domain B. I want the server in Domain B to pull the patches down from the Distrubtion Server in Domain A. Domain A and B do...
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How to export list of machines scanned/unscanned from results
Template PurposeThis document outlines how to export a list of machines that have been scanned, or failed to be scanned from a specific scan result. This can be useful for identifying machines that...
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Custom Action - Remove the Propatches folder
PurposeThis document outlines how to use a Custom Action to remove the Propatches folder. SymptomsA Custom Actionmay include executing a specific command or invoking a custom batch file at specified...
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How to: Locate the Patch Download Location on Protect Console
Template Purpose This document explains how to locate the default or user-defined patch download location in Protect. Description When Shavlik Protect deploys patches to other machines on its...
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ITScript - Errors Importing Custom ITScripts
SymptomImporting a Custom ITScript presents an error. The error, cause, and solution will vary; this doucment will cover each individually. ErrorsNote - The following errors list a specific file...
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Custom Action - How to work with Batch Files
SymptomWhen running a batch file as part of a custom action, the deployment never completes/the deployment hangs. CauseWhen Protect is running a deployment, it creates a batch file that is copied to...
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Custom Action - How to perform a custom action complete tutorial
PurposeThis document outlines how to scan for the Null Patch, then use custom actions to stop a Windows Service with a batch file, and install a 3rd party program....
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Offline Template Patching
Recently upgraded from version 8 to version 9, all went very smoothly, except I can no longer scan or patch my VMWare Offline Templates. I get error code 802, Unable to open virtual disk The...
View ArticleScheduled tasks and summer time
Hi Here in Norway we will change to summer time next Sunday and this will change all our scheduled tasks on the Shavlik Server. How can we prevent this from happening? How can we maintain the scheduled...
View ArticlevCenter Protect not showing all installed patches in the scan
Hi I scanned my system using vCenter Protect 8.0, the scan lists only 80 as installed patches. But when I browse for installed patches via widows control panel, I see about 265 as installed patches,...
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