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Scheduled Monthly Task Runs One Week Early or Not At All
Purpose The purpose of this document is to highlight a Microsoft Windows Task Scheduler bug that can cause your monthly scheduled console tasks to run a week early or not at all. Symptoms The Ivanti...
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Can't patch ESXi 6.x host...
Youtube Link to Video of issue: Shavlik Crashing on ESXi 6.x Host Patching - YouTube Case 00877710 Message was edited by: Nick Evans Video was embedded with iframe which is causing issues. Replaced...
View Articlewhat does the code return 32 mean
Hello, I am fairly new using Patch for Windows Server. I am hoping to get some guidance on an error code I received while patching. A couple of my servers failed to install the patch for KB4457426 with...
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Protect Detects A Patch That Should Not Be Detected As Missing
SymptomsProtect is detecting a Patch that should not be detected as missing. Resolution NOTE: Before performing the following, please update to the latest XML data by going to Help > Refresh Files,...
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How To: Locate and Transfer the License Key to New Protect Console Machine
Purpose This document outlines how to locate the Shavlik Protect license activation key in the console and transfer this key to a new or additional Protect console. Description When migrating to a new...
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Database Connection Error Caused by Missing SQL Server
Symptoms Attempting to launch Shavlik Protect fails and returns with the following error:"The database connection could not be made. This may be caused by a temporary interruption in the database...
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Superseded Patches Show Missing During Patch Scan
Symptoms Some administrators may see multiple versions of the same Patch detected as missing despite them all not needed for installation. An example of this is shown in the following screenshot: Cause...
View ArticleNew version/build of Ivanti Patch for Windows Servers
Last build 9.3.4510 (9.3 Update 1) was released 10/02/2017. When is anew build or version coming out? Whats new features or fixed bugs will be included?
View ArticleKeeping track of EOL software
Hello, Does Ivanti or anyone have any recommendations on keeping track of software that is no longer supported? Up until recently we were deploying Adobe Reader XI and only just found out that support...
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how to add offline Agent to a Machine Group
Hello,we organized our Workstations based ob departments from our company. So we basicly created multiple machine groups wich are linked with OUs from our domain.Now we are facing the followin issure:...
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Scheduled Console task kicked off week early
I am having an issue with schedules kicking off a week early. See screenshot. My schedule is set to 3rd Tuesday but it ran last night and it scheduled to run again next week. This is the second...
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Are credentials for distribution server stored in agent for agent scan?
Our agents are configured to use distribution servers in agent policy settings. Any idea are the credentials used to access the distribution server saved in the agent or does the agent tries to get it...
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I am attempting to patch Office365 Click to run but the installer keeps...
I've enabled the Office365 Client Management setting through GPO. Are there additional settings I need to implement?
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Software Catalog Report shows No data
I'm probably being really dense but I'm choosing Software Catalog Report from Tools - Create Report, leaving all parameters as default, and my report just says "No data". Do i need to run some kind of...
View ArticleConsole Crashes when selecting Distribution Server options
Every time I go into Tools... Options... and select Distribution Servers, the Ivanti Console crashes with the attached error message. Has anyone run into this problem before.
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Office 2019 Support
I know it's still early days for Office 2019, but is there a timeframe as to when support for patches will be added to Ivanti Patch? It'll make it a lot easier rather than keeping a central repository...
View ArticleDeployment Issue
I am deploying 1709 and notice if I schedule a deployment to copy the file to the machine and deploy it later that evening it will not deploy and in the Logs it says "action canceled by user" which is...
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June 2018 Security Product Roadmap Update
A lot happened at Dallas Interchange. Here are the highlights: At Dallas Interchange 2018 we introduced the latest in Ivanti technologies and shared the development roadmap for our security products....
View ArticlePatch Scanning And Deployment Best Practices Guide (Agentless)
Purpose This document provides best practices and guidance on scanning and deploying patches with Shavlik Protect. This will cover how to properly use many features of Protect so that you can...
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Understanding installer return codes
Purpose This document will list common install return code errors from the vendor and possible solutions to the error. Overview Protect and Patch for Windows Servers (PWS) track patch deployment...
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