How to: Add patches released between specifics dates to a Patch Group using...
Purpose This document contains instructions on how to add patches released between specifics dates to a Patch Group using PowerShell and the API feature. Overview Basic Instructions: 1. Download...
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How To: Use a Custom Action to add required registry key for deploying...
We have released a Security Tool to add the registry key to your target systems. A Custom Action is no longer needed. For more information: Security Tool: Implement the QualityCompat registry key...
View ArticleIvanti Patch for Windows Servers API integration with the Qualys...
Purpose The following is a sample integration script for the Ivanti Patch for Windows Servers API integration with the Qualys vulnerability scanner. If you use a vulnerability scanner to identify...
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Protect Console crashes when navigating to View > Machines: Invalid culture...
Description This document will provide a workaround for a crash when navigating to View > Machines in Protect. Symptoms When navigating to View > Machines, the Protect Console crashes with an...
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How To: Download Content Data Files and Patches using the Download PowerShell...
PurposeWhen running the Shavlik Protect console in a secure environment without Internet access, it is necessary to download the latest Shavlik Data Files and supported patches from a machine that has...
View ArticleEnd of Life Information for Shavlik Products - Shavlik OEM - HEAT OEM -...
Overview These documents provides information about the End of Life policy for legacy Shavlik products, VMware branded versions of the same product lines and legacy Shavlik and HEAT OEM products that...
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Role-Based Administration - Remove
Symptoms Cannot open the Protect applicationIn Protect, you see the message:You have not been granted access, please see the system administrator to configure your role.You see this message even if you...
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Display A Custom Window Before Reboot
Hello, After making patches on a company's computers we want to display a personalized message before restarting. Ivanti patch management and security management applications for SCCM, only displays a...
View ArticleDeployment Issue
I am deploying 1709 and notice if I schedule a deployment to copy the file to the machine and deploy it later that evening it will not deploy and in the Logs it says "action canceled by user" which is...
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After reboot custom action is not running until user logon when deploying...
Hi! When we upgraded from Windows 10 1507 to 1709 we used a batch file in a custom action (after reboot) to change the default wallaper file. That way all users got our custom wallpaper at first logon....
View ArticlePatching FileZilla Updates in Patch for Windows Servers
Purpose The purpose of this document is to outline the issues surrounding FileZilla updates particularly related to the downloading of the patch files from the vendor. Cause Changes from the vendor,...
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Slow patching of Windows Server 2016?
I realize this is probably more of a Microsoft issue, but has anyone else noticed dramatically slower deployment of patches to Server 2016 servers compared to 2008 R2/2012 R2? We are seeing patching...
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DPDTrace GUI Tool: Used to troubleshoot patch detection issues
Disclaimer Please read this disclaimer before using this tool: LANDESK Share IT Disclaimer Description We created a GUI tool to simplify diagnostic scanning to troubleshoot patch scan issues. The...
View ArticleHow To: Know When XML/Catalog Updates for Patch for Windows and Patch for...
Purpose This document will provide information about how to obtain information about Ivanti Patch for Windows XML updates (patch definitions) and Ivanti Patch for SCCM updates (catalog updates)....
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Database Setup Tool Won't Connect to Database - Log Shows "Server doesn't...
Symptoms When running the Database Setup Tool to connect to a database, you receive an error that you are not able to connect. In C:\ProgramData\LANDESK\Shavlik...
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How To: Schedule Automatic Definition Downloads
Purpose The purpose of this document is to provide the necessary steps to schedule automatic definition downloads. Resolution 1. From within the Console select Tools > Options. 2. Within the...
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Object reference not set to an instance of an object
Hello, I’m trying to move my Ivanti console from one server (W2K8R2 STD) to another server (W2K16STD) but I always get the same error : Object reference not set to an instance of an object Steps I did...
View ArticleWith "Remove temp files" checked, tracker doesn't get updated that job is done
I've been doing some test pushes of the IVA18-002 tool using 9.3.0 build 4510 and came across an issue. The tracker never gets the final updates, so it still says "Deployment opearation executing",...
View ArticlePatch Deployment stuck in Scheduled Status
Logs Attached. Logs consolidated for data migration by Nick Evans
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Server is installing patches 12 hours late
Hi all, I'm after some help please.Ran a deployment to our SQL servers on Friday the 20th, all of them ran fine but one of them decided to install patches and vmware tools at 15:00 instead of 03:00,...
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