MS15-027 (KB3002657) May Cause Patch Scans To Fail With Error 452
DescriptionInstalling MS15-027 (KB3002657) 'basically' disables NTLM authentication to mitigate the vulnerability described in the Microsoft Security Bulletin. Installing this patch may cause...
View ArticleBatch File For Obtaining Registry Exports For Detection Related Issues
Purpose The attached batch file will provide an easy method to obtain all registry exports that may be needed when working with support on a detection related issue for Shavlik Protect. Directions 1)...
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DPDTrace Logging Tool Used For Patch Detection Issues
PurposeThis document outlines how to run a DPDTrace. This may be necessary when troubleshooting detection issues. Steps DPD stands for Dynamic Product Detection. It’s the method our scan engine uses...
View ArticleBest Practice - Order In Which To Apply Updates And Service Packs For...
Purpose This document is meant to describe the best practices for the order in which to apply updates with Protect when using agentless patch scanning and deployment. Description When preparing to...
View ArticlePermission Woes
Hello, it seems that my Shavlik Protect is having some issues with permissions. First of all, whenever I try to scan a machine by itself, it will not work, however if I scan it as part of an entire...
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How To Cancel / Delete Scheduled Tasks
Purpose This document outlines how to cancel a scheduled task. Steps In Protect choose Manage> Scheduled Tasks. For DeploymentsSelect the target machine in the tree on the left....
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Using A Copy Of The Built-In 'My Machine' or 'My Domain' Machine Group...
Symptoms You created a copy of either the built-in 'My Machine' or 'My Domain' group. When attempting to run a scan against the machine group you receive the error message:There was a problem creating...
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Protect Installs In An Unexpected Language
Symptoms When installing Shavlik Protect, you notice that it appears to be installing in an unexpected language. Cause The language setting within Windows is set to the language that Protect is...
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How To Process A Manual (Offline) Activation For Shavlik Protect
Purpose This document provides steps to perform an offline or 'manual' activation of the...
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Software Distribution Patch For Upgrading Java 7 To Java 8 (Removes Previous...
Purpose This document provides information about a new software distribution update for Java installation. Description As of XML version 2.0.1.1814, Modified 3/31/2015, Protect now contains a software...
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No option for Agents to grab patches from Console. Is this by design?
Greetings,We are in the process of testing Agents and the Cloud sync and had a couple questions regarding patch downloads. 1. When using Agentless scanning and patching, patches are pushed from the...
View ArticleHow To Increasing The Database Timeout Period For Protect
Symptoms Shavlik Protect or vCenter Protect report database timeout errors In the ST.Protect.managed.log file, you see may see an error such as the following:...
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Patch Scanning And Deployment Best Practices Guide (Agentless)
Purpose This document provides best practices and guidance on scanning and deploying patches with Shavlik Protect. This will cover how to properly use many features of Protect so that you can...
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Scan Error 451 or 452 When Scanning A Machine Located In A Workgroup
PurposeThis document will walk you through on configuring your machine so that it can be scanned while it is part of a workgroup and not in a domain. SymptonsAlthough you have the correct credentials,...
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Deployment Failed: Error - Failed To Create Remote Directory -...
SymptomsWhen deploying to a machine it fails with the error: Error - Failed to create remote directory - %SystemRoot%\ProPatchesYou can also see this error in the ST.Protect.managed log...
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DPDTrace Logging Tool Used For Patch Detection Issues
PurposeThis document outlines how to run a DPDTrace. This may be necessary when troubleshooting detection issues. Steps DPD stands for Dynamic Product Detection. It’s the method our scan engine uses...
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DPDTrace Tool Fails To Scan Target Machine With: Could not download file...
PurposeThis document provides guidance to running a DPDTrace on servers with no internet connectivity or other issues preventing the download of hf7b.xml data file.DescriptionYou attempt to run a...
View ArticleCan Shavlik Protect Be Used To Manage Windows Surface Tablets?
Purpose Can Shavlik Protect be used to Patch Windows Surface tablets? Resolution Shavlik Protect is able to patch all Windows based tablets running versions of the Windows 8 Family, excluding Windows...
View ArticleNo more install on next boot option?
Just looked to use this option and don't see it anymore. Has this option been discontinued?
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Every Custom Patch Detected as a security update?
I've created a custom pack for a MS Hotfix and regardless of what type of patch, I choose. It is detected as a Security Patch. This is not the behavior I want it to be detected as... I've used the...
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