Custom Actions running as
Just wondering if we can have the custom actions run as a specific user? Currently it seems to be running as "Local System" (as is written in a footnote in a blog comment) I need to run a script, just...
View ArticleAvailable Reports
Available Reports The following reports are available in Shavlik Protect. The reports you have access to is dependent upon your current license level. To choose a report, select Tools > Create...
View ArticlePatching all instances of SQL on one system with Shavlik Protect
Purpose This document is meant to provide information about how to patch all instances of SQL on one system with Shavlik Protect. Microsoft allows multiple instances of SQL database engine to run...
View ArticleScan workstations with agents installed in sub domain
Hi there - We would like to use agents in our sub-domain so that we do not have to enable the remote registry service. The subdomain has a trust relationship with the parent domain (where the server...
View ArticleOffline activation of new workstation
I have a new workstation and new support license. How do I activate the license offline? Doing a manual request with a temporary license doesn't work. I'm guessing I need to add the new workstation to...
View ArticleClik here to view.
Shavlik Protect Landing Page
This is a list of highly recommended documents for improving general knowledge of the Shavlik Protect product. This article is not a comprehensive list of documents. Initial Installation &...
View ArticleClik here to view.
Behavior of KB983509 - Visual Studio 2010 SP1
Purpose Review the behavior of KB983509 Visual Studio 2010 Service Pack 1 Symptoms Deployment fails for machines disconnected from the Internet. Cause This is expected behavior as an Internet...
View ArticleClik here to view.
Able to Scan a Machine but Deployment Fails due to bad credentials set in...
Symptoms -You are able to successfully scan a machine, but when you attempt to deploy to the machine it fails. Cause This can happen because when you scan the machine it will use the default...
View ArticleClik here to view.
Agent Expiration Date Differs from Console Expiration Date
SymptomThe Protect Console expiration date is different than the expiration date shown in the Protect Agent. (Example of Protect Console Expiration Date) (Example of Protect Agent Expiration Date)...
View ArticleClik here to view.
Hotfixes or Patches Missing from Protect
Symptoms Certain Hot Fixes are missing from Protect. CauseOne of the criteria for a patch to be added to the Protect data is it must have a publicly available download URL. Certain Hotfixes from...
View ArticleClik here to view.
Why do some of the missing patches not have a "Download" indicator next to them?
Purpose This document is meant to explain why some patches do not have a "Download" indicator next to it. Symptoms You find a patch in Patch View or a scan result, and there is now Download button in...
View ArticleClik here to view.
Upgrade to version 9 Fails with error 'This installation package could not be...
SymptomsUpgrading to version 9 fails with errors.This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify...
View ArticleClik here to view.
Scan Error 802: "Unable to open Virtual Disk" when attempting to scan Hosted...
SymptomsWhen attempting to scan a Hosted Virtual Machine or virtual machine Template, You get the error "802: Unable to open Virtual Disk(*****) CauseCould not read...
View ArticleClik here to view.
.NET Framework patches fail to deploy because .NET Framework is in use
Symptoms .NET Framework will fail to install/deploy when scheduled by Shavlik Protect. The same patch can be installed manually. Cause .NET Framework components are in use and cannot be modified....
View ArticleMisleading error message
Today I was getting the message "Connected to a machine with the wrong hostname or domain name." Turns out the real error was remote registry service not running (it was set to manual). This was...
View ArticleClik here to view.
How to manage Shavlik in an offline network
PurposeThis document will take you through a recommended method to manage your offline infrastructure with Shavlik. We assume here that you want to patch a disconnected network without having to...
View ArticleClik here to view.
Configuring Shavlik Protect to Use a Custom Content Feed
Purpose The Shavlik Protect Custom Content program enables you to receive detection and deployment logic for the Windows XP patches provided to you via Microsoft’s extended support program. This...
View ArticleClik here to view.
VMware vCenter Protect 8.x End of Service
Purpose This document is meant to provide information about the end of service for all VMware vCenter Protect versions - 8.0, 8.0.1, and 8.02. Description VMware vCenter Protect 8.0, 8.01, and 8.02...
View ArticleClik here to view.
Protect 9.1 crashes at startup with an unexpected error popup
Symptoms Protect 9.1 crashes at startup with an unexpected error popup. You see the following error in the ST.Protect.Managed log: WorkItemController.cs:368|Virtual Inventory refresh starting...
View ArticleClik here to view.
Shavlik Protect Landing Page
This is a list of highly recommended documents for improving general knowledge of the Shavlik Protect product. This article is not a comprehensive list of documents. For the Shavik Protect 9.1...
View Article