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Scan workstations with agents installed in sub domain

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Hi there -

 

We would like to use agents in our sub-domain so that we do not have to enable the remote registry service.   The subdomain has a trust relationship with the parent domain (where the server is), and there are no network restrictions portwise between the network where the Shavlik server is and the network where the sub-domain workstations are located.  I added the FQDN of a pc in the shavlik server, and lookups suceed with no issue.  I used the 'test existence' button in the machine group on the pc and it reported ok.  However, when I go to scan it -  I receive an error that states ' connected to a machine with the wrong hostname or domain'.

What am I doing wrong?

 

thanks for any advice

 

Laura


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