Symptoms

You are able to successfully scan a machine, but when you attempt to deploy to the machine it fails.

Cause

This can happen because when you scan the machine it will use the default credentials - which are valid. Then when you attempt a deployment it will use the credentials assigned in the Machine Properties. If the Machine Properties credentials are no longer valid the deployment will fail.

Resolution

Change machine property credentials.

• Click View > Machines.
• Right click one of the selected machines and choose Machine Properties.
• In Machine Properties select 'Assign credential for the selected machines' then choose the desired credential.

You can also choose to leave the Credential in Machine Properties left blank. This way the deployment will use default credentials or credentials assigned via machine group when performing the deployment.

Affected Product(s)

Protect 9.X