Hello,
I have recently began experiencing issues with the Shavlik Console Service stopping unexpectedly which causes the scanning to freeze up. I have included both the errors that I receive each time this happens.
Any help will be greatly appreciated...thanks,
Paul
Log Name: Application
Source: Application Error
Date: 7/21/2014 3:40:27 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: test.windsorfamily.com
Description:
Faulting application name: ST.ServiceHost.exe, version: 9.1.1012.0, time stamp: 0x533eec9d
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c92c
Exception code: 0xc0000005
Fault offset: 0x000000000002f3d6
Faulting process id: 0x83c
Faulting application start time: 0x01cfa51a67ae5baf
Faulting application path: E:\Program Files\LANDESK\Shavlik Protect\ST.ServiceHost.exe
Faulting module path: C:\Windows\system32\ole32.dll
Report Id: dd5eca45-110e-11e4-9cf4-005056a96cdb
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-21T19:40:27.000000000Z" />
<EventRecordID>112254</EventRecordID>
<Channel>Application</Channel>
<Computer>test.windsorfamily.com</Computer>
<Security />
</System>
<EventData>
<Data>ST.ServiceHost.exe</Data>
<Data>9.1.1012.0</Data>
<Data>533eec9d</Data>
<Data>ole32.dll</Data>
<Data>6.1.7601.17514</Data>
<Data>4ce7c92c</Data>
<Data>c0000005</Data>
<Data>000000000002f3d6</Data>
<Data>83c</Data>
<Data>01cfa51a67ae5baf</Data>
<Data>E:\Program Files\LANDESK\Shavlik Protect\ST.ServiceHost.exe</Data>
<Data>C:\Windows\system32\ole32.dll</Data>
<Data>dd5eca45-110e-11e4-9cf4-005056a96cdb</Data>
</EventData>
</Event>
Log Name: Application
Source: .NET Runtime
Date: 7/21/2014 3:40:26 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: test.windsorfamily.com
Description:
Application: ST.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at System.Management.IWbemServices.ExecMethod_(System.String, System.String, Int32, System.Management.IWbemContext, IntPtr, System.Management.IWbemClassObjectFreeThreaded ByRef, IntPtr)
at System.Management.IWbemServices.ExecMethod_(System.String, System.String, Int32, System.Management.IWbemContext, IntPtr, System.Management.IWbemClassObjectFreeThreaded ByRef, IntPtr)
at System.Management.SecuredIWbemServicesHandler.ExecMethod_(System.String, System.String, Int32, System.Management.IWbemContext, System.Management.IWbemClassObjectFreeThreaded, System.Management.IWbemClassObjectFreeThreaded ByRef, IntPtr)
at System.Management.ManagementObject.InvokeMethod(System.String, System.Management.ManagementBaseObject, System.Management.InvokeMethodOptions)
at System.Management.Automation.ManagementClassApdapter.InvokeManagementMethod(System.Management.ManagementObject, System.String, System.Management.ManagementBaseObject)
at System.Management.Automation.BaseWMIAdapter.AuxillaryInvokeMethod(System.Management.ManagementObject, WMIMethodCacheEntry, System.Object[])
at System.Management.Automation.Adapter.BaseMethodInvoke(System.Management.Automation.PSMethod, System.Management.Automation.PSMethodInvocationConstraints, System.Object[])
at System.Dynamic.UpdateDelegates.UpdateAndExecute4[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Int64, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Runtime.CompilerServices.CallSite, System.__Canon, Int64, System.__Canon, System.__Canon)
at System.Management.Automation.Interpreter.DynamicInstruction`5[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Int64, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.Interpreter.Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.LightLambda.RunVoid1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.__Canon)
at System.Management.Automation.DlrScriptCommandProcessor.RunClause(System.Action`1<System.Management.Automation.Language.FunctionContext>, System.Object, System.Object)
at System.Management.Automation.CommandProcessorBase.DoComplete()
at System.Management.Automation.Internal.PipelineProcessor.DoCompleteCore(System.Management.Automation.CommandProcessorBase)
at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(System.Object, System.Collections.Hashtable, Boolean)
at System.Management.Automation.PipelineOps.InvokePipeline(System.Object, Boolean, System.Management.Automation.CommandParameterInternal[][], System.Management.Automation.Language.CommandBaseAst[], System.Management.Automation.CommandRedirection[][], System.Management.Automation.Language.FunctionContext)
at System.Management.Automation.Interpreter.ActionCallInstruction`6[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.Interpreter.Run(System.Management.Automation.Interpreter.InterpretedFrame)
at System.Management.Automation.Interpreter.LightLambda.RunVoid1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.__Canon)
at System.Management.Automation.DlrScriptCommandProcessor.RunClause(System.Action`1<System.Management.Automation.Language.FunctionContext>, System.Object, System.Object)
at System.Management.Automation.CommandProcessorBase.DoComplete()
at System.Management.Automation.Internal.PipelineProcessor.DoCompleteCore