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How to scan by FQDN or IP (not Machine Name)

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Having problems talking to my client.  Shavlik will be able to tell me what patches are installed and what's missing. But if I attempt to run a Patch Scan it gives me Error 201.

 

Now I've been looking at this for the past hour and I have narrowed down the fact that if I RDP (through the Shavlik console) to the client I can do this by IP address.  But it will error out if I attempt to try this using simple machine name.

 

Unless I can make the machine name show up as the FQDN (machine.sub.domain) this doesn't work with RDP.

 

So... when I run a patch scan it appears my only option is by the simple machine name and it doesn't fully work.

 

Is there a way to change this within Shavlik?  I bet if I can get it to scan using the FQDN or IP...  I bet it'll work just fine.


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