Hello, We have been using Shavlik for over 5 years to patch all our desktop computers that are connected to our network 24/7. We have a growing number of Laptop users who may never connect directly to our network so we started installing the agent on them about a year ago so they would get patched. I just noticed that one of the laptops I installed the Agent on about 4 months ago had expired. I immediatly looked at a few other laptops and found the Agent had expired and no longer working and patchng these laptops which leaves these computers and our network at risk. For testing purposes today I reinstalled the agent on one of these laptops using the shavlik version 9 console to install the agent. On the laptop I went to help - about to verify and it said the new version of the agent (9) was installed but it would be expiring May 10th 2014 !!!! This is a huge problem for us as we have 100 laptops that had the Agent installed and are now expired. And not only that in the previous version of Shavlik (8.5) we would at least get the results of these Agents in the Results log on the shavlik console to verify the agent is in fact working. Last week I submitted a post on this forum asking about why the Agents were no longer showing up in the Results on the Shavlik console version 9 and was informed that Shavlik had removed this feature. This is very troubling for us as we could have laptop that are running the Agent and is no longer working because the license is expired. (We are current on our Shavlik License and in fact have spent thousands over the years). What has caused our Agents license to expire and how do we fix it? Where can I get a version of the Agent that does not expire or give me instructions on how to fix this? There could be other Shavlik customers out there that have installed and are usign the Agent but no idea the agent license has expired. This is a major security flaw with the Shavlik Agent and we need to get this problem solved as soon as possible. Thanks, Tom Farrell Hennepin County Library
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