I have one laptop running Windows 7 64-bit that the agent says, "cannot configure agent to listen. Listening is disabled." in the logs. I also get an eventid 1000 and 1001 in the event log.
Log Name: Application
Source: Windows Error Reporting
Date: 7/22/2013 2:40:39 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: STJ-DPAUL.pioneerbank.loc
Description:
Fault bucket 3672095051, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: STAgentUpdater.exe
P2: 9.0.634.0
P3: 51ba20ee
P4: MSVCR100.dll
P5: 10.0.40219.325
P6: 4df2be1e
P7: 40000015
P8: 0008d6fd
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_STAgentUpdater.e_9938e0c6de9b9265c4413caccbc61ed349c915f7_1bc8ca31
Analysis symbol:
Rechecking for solution: 0
Report Id: 94681175-f306-11e2-82a9-c4850832ff18
Report Status: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-07-22T19:40:39.000000000Z" />
<EventRecordID>18392</EventRecordID>
<Channel>Application</Channel>
<Computer>STJ-DPAUL.pioneerbank.loc</Computer>
<Security />
</System>
<EventData>
<Data>3672095051</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>STAgentUpdater.exe</Data>
<Data>9.0.634.0</Data>
<Data>51ba20ee</Data>
<Data>MSVCR100.dll</Data>
<Data>10.0.40219.325</Data>
<Data>4df2be1e</Data>
<Data>40000015</Data>
<Data>0008d6fd</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_STAgentUpdater.e_9938e0c6de9b9265c4413caccbc61ed349c915f7_1bc8ca31</Data>
<Data>
</Data>
<Data>0</Data>
<Data>94681175-f306-11e2-82a9-c4850832ff18</Data>
<Data>0</Data>
</EventData>
</Event>
Log Name: Application
Source: Windows Error Reporting
Date: 7/22/2013 2:40:37 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: STJ-DPAUL.pioneerbank.loc
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: STAgentUpdater.exe
P2: 9.0.634.0
P3: 51ba20ee
P4: MSVCR100.dll
P5: 10.0.40219.325
P6: 4df2be1e
P7: 40000015
P8: 0008d6fd
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_STAgentUpdater.e_9938e0c6de9b9265c4413caccbc61ed349c915f7_1bf4bebd
Analysis symbol:
Rechecking for solution: 0
Report Id: 94681175-f306-11e2-82a9-c4850832ff18
Report Status: 4
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-07-22T19:40:37.000000000Z" />
<EventRecordID>18391</EventRecordID>
<Channel>Application</Channel>
<Computer>STJ-DPAUL.pioneerbank.loc</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>STAgentUpdater.exe</Data>
<Data>9.0.634.0</Data>
<Data>51ba20ee</Data>
<Data>MSVCR100.dll</Data>
<Data>10.0.40219.325</Data>
<Data>4df2be1e</Data>
<Data>40000015</Data>
<Data>0008d6fd</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_STAgentUpdater.e_9938e0c6de9b9265c4413caccbc61ed349c915f7_1bf4bebd</Data>
<Data>
</Data>
<Data>0</Data>
<Data>94681175-f306-11e2-82a9-c4850832ff18</Data>
<Data>4</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 7/22/2013 2:40:36 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: STAgentUpdater.exe, version: 9.0.634.0, time stamp: 0x51ba20ee
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x1b88
Faulting application start time: 0x01ce87135586e69f
Faulting application path: C:\Program Files (x86)\LANDesk\Shavlik Protect Agent\STAgentUpdater.exe
Faulting module path: C:\Program Files (x86)\LANDesk\Shavlik Protect Agent\MSVCR100.dll
Report Id: 94681175-f306-11e2-82a9-c4850832ff18
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-07-22T19:40:36.000000000Z" />
<EventRecordID>18390</EventRecordID>
<Channel>Application</Channel>
<Computer>STJ-DPAUL.pioneerbank.loc</Computer>
<Security />
</System>
<EventData>
<Data>STAgentUpdater.exe</Data>
<Data>9.0.634.0</Data>
<Data>51ba20ee</Data>
<Data>MSVCR100.dll</Data>
<Data>10.0.40219.325</Data>
<Data>4df2be1e</Data>
<Data>40000015</Data>
<Data>0008d6fd</Data>
<Data>1b88</Data>
<Data>01ce87135586e69f</Data>
<Data>C:\Program Files (x86)\LANDesk\Shavlik Protect Agent\STAgentUpdater.exe</Data>
<Data>C:\Program Files (x86)\LANDesk\Shavlik Protect Agent\MSVCR100.dll</Data>
<Data>94681175-f306-11e2-82a9-c4850832ff18</Data>
</EventData>
</Event>