Issue:
The scheduler does not successfully launch the deployment batch file and the following error is seen within the Scheduler.log file in the C:\Windows\ProPatches\Scheduler folder.
Error:
AcquireCreds failed: 0x8009030d
Cause:
The certificate or encryption key is out of date or incorrect on the target machine.
Resolution:
1. Launch the registry editor by running the ‘regedit’ command from the run application.
2. Navigate to and delete the registry key corresponding to the Protect version you are running.
Note: It is highly recommended that a registry backup is created prior to altering.
Protect 8x:
32-bit machines: HKey_Local_Machine\Software\Shavlik\Scheduler\pk
64-bit machines: HKey_Local_Machine\Wow6432Node\Software\Shavlik\Scheduler\pk
Protect 9x:
32-bit machines: HKey_Local_Machine\Software\LANDesk\Shavlik Protect\Scheduler\pk
64-bit machines: HKey_Local_Machine\Software\Wow6432Node\LANDesk\Shavlik Protect\Scheduler\pk
3. Attempt to redeploy the patches. This process will fix the certificate or encryption key and the scheduler should now work as designed.