Symptoms

Some administrators may see multiple versions of the same Patch detected as missing despite them all not needed for installation.

An example of this is shown in the following screenshot:

Cause

This behavior is caused by Protect having been altered from its default configuration to not use replacement patches/supersedence in its patch scans.

Resolution

To resolve this, only a simple configuration change needs to be made to enable supersedence in Protect.

To do this:

- Open up Shavlik Protect.

- Go to Tools > Options > Scans.

- Check the box next to Use Replacement patches to enable supersedence in Protect and eliminate unnecessary missing patches.

- Rescan and you should see the desired patch scan results.

Affected Product(s)

Shavlik Protect 9.x