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Custom Action, Custom Patch, and ITScript Information and Troubleshooting

Purpose This document provides links to other documents addressing custom action, custom patch, and ITScript information and troubleshooting.  Overview Custom Action Prerequisites and Process How To:...

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How do you handle name changes?

With the now never-ending required OS changes from Microsoft and the constant re imaging and renaming machines, I am wondering if anyone has developed a workable solution to the 45 day expiration...

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July Exchange patching havoc

Guys, Is it only me not seeing all fixes regarding Exchange patching mess up mentioned here: Issue with July Updates for Windows on an Exchange Server – You Had Me At EHLO… For example I am missing KB...

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status of the patch deployment does not show finished after the patches are...

hi, the status column in the patch deployment shows scheduled instead of finished, even though the patches were successfully applied and the server rebooted.

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Updating VMware Tools with Protect and Patch for Windows Servers FAQ

Purpose When updating VMware Tools with, Protect and Patch for Windows Servers, there may be a couple quirks you will come across. Below is a FAQ list to help address questions you may have....

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"Patch is not available for the language selected" - Not related to virus scan

I'm using Patch for Windows 9.3.  I created a custom patch to install R Studio on multiple computers rather than installing it individually on them all.  It successfully scans and sees it's not...

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Server 2016 and IIS not patching

Hi Created a standard image Win 2016 and scan server all good.Then added IIS and now it finds the server ( eventually ) and then takes so long to scan that it times out.After removing IIS all is fine...

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How To Increase The Database Timeout Period For Patch for Windows

Symptoms Patch for Windows reports database timeout errors.In the ST.Protect.managed.log file, you see may see an error such as the following: System.Transactions.TransactionAbortedException: The...

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Having problems patching vm templates

Hi, I'm after some help please. We have just built some server 2016 templates in vmware and have added them into ivanti.When I run an OD scan and choose to package and deploy patches afterwards I get...

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Server is installing patches 12 hours late

Hi all, I'm after some help please.Ran a deployment to our SQL servers on Friday the 20th, all of them ran fine but one of them decided to install patches and vmware tools at 15:00 instead of 03:00,...

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Agent Detects Missing Service Pack but Won't Deploy

Symptoms Your Shavlik Protect/Ivanti Patch for Windows Servers agent performs a scan and finds a service pack missing, but does not attempt to deploy it.  Your logging will show entries like the...

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iva18-001 and MS12-A06 need to remove from scan

Due to compliance with regulatory work, I would like to know if there is a way that Bulletin ID's IVA18-001 and MS12-A06 not show up on our scans as missing.We are very aware of what they do, but we...

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July Exchange patching havoc

Guys, Is it only me not seeing all fixes regarding Exchange patching mess up mentioned here: Issue with July Updates for Windows on an Exchange Server – You Had Me At EHLO… For example I am missing KB...

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Running an Agent Scan during an SCCM Task Sequence

I was wondering if it's possible to perform the following during an SCCM Task Sequence:- Change an agent policy- Run a patch task and install updates.  Is it as simple as just including command line...

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Misleading error message

Today I was getting the message "Connected to a machine with the wrong hostname or domain name."  Turns out the real error was remote registry service not running (it was set to manual).  This was...

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Proxy Issues - Manually Add Proxy Settings Inside the Config Files

Purpose The purpose of this document is to show how to manually set proxy information in the configuration files for advanced issues caused by proxies.Before editing the config files you will need to...

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Is there a limit how many Ivanti Shavlik Server (Console) we have?

We are looking to add another Console server but share the Database, we already have two of them configured this way. Is there a limit how many consoles we can add?

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Patch for SCCM crash when C++ 2015 x86 isn't installed

Purpose This document will help you identify and correct a Patch for SCCM crash caused by missing prerequisite C++ x86 install. This can be identified by looking in the Application event...

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Office 365 Support for Shavlik Protect/Ivanti Patch for Windows Servers

Overview Support for Office 365 has been added to Shavlik Protect 9.2 and Ivanti Patch for Windows Servers 9.3.x By default, Click-to-Run for Office 365 installations are automatically updated, but...

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How To: Create a Custom Patch

Purpose The purpose of this document is to outline the process for creating a custom patch, and to provide an example of how to create a custom patch using Patch for Windows.If you have any questions...

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