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Incorrect detection MS18-05-MRNET-4099634-en-WINDOWS SERVER 2012
We have several Windows 2012 servers with .NET 4.6 installed.Our patching product is BSA that is using the shavlik catalogs.Why is shavlik detect that patch KB4096494 (for .NET 4.5.2) is missing ?Patch...
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How To: Clean Up Your Patch Repository Using ITscripts
PurposeThis document will show you how to run/schedule the "Console Clean Up" ITScript to clean up your Patch RepositoryThe Patch Repository location is the path listed under "Patch download directory"...
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Custom Action - Things to know and watch for
Purpose To have a better understanding of the Custom Action process and why things may fail or be an issue. Overview If you create a custom patch and classify it as a Custom Action the (Custom Action...
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Browse Credentials - Taking over Existing Console
Hi All Hoping someone can save me from alot of extra work. I have just taken over the Ivanti Patching for a number of estates in out company which where previously managed by a single user. When all...
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Package and Deploy - Credentials Invalid
Hi All, Coming up against an Issues, I have taken over the ivanti Console from another user, and have replicated the credentials required. When running a Scan and Deployment, the process Scans the VMS...
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Schedule scan to run quraterly
Is it possible to schedule scan quarterly? The only option is to schedule scan monthly. Are they any plans to add an option on which month or every X month to scan?For example in Outlook I can select...
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Object reference not set to an instance of an object
Hello, I’m trying to move my Ivanti console from one server (W2K8R2 STD) to another server (W2K16STD) but I always get the same error : Object reference not set to an instance of an object Steps I did...
View ArticleEnd of Life Information for Shavlik Products - Shavlik OEM - HEAT OEM -...
Overview These documents provides information about the End of Life policy for legacy Shavlik products, VMware branded versions of the same product lines and legacy Shavlik and HEAT OEM products that...
View ArticleAgent Failing Registration at 50%
Symptoms To diagnose this issue, there are many symptoms that may need to be considered:Agent is failing to register and stops at 50%.RegistrationLog.txt will show:Registering agent with host...
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Patch for Windows Crashes When Attempting To Access Scheduled Console Tasks
Purpose The purpose of this document is to resolve the issue where Patch for Windows crashes when attempting to access scheduled console tasks. Symptoms The console returns the following error when...
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How To: Disable Automatic Updates in Windows Server 2016
Purpose This documents describes how to disable Automatic Updates in Windows Server 2016. Solution Open SCONFIG and verify your current Windows Update Settings:Open a command prompt with Admin...
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Best Practice: Windows Automatic Updates
PurposeDescriptionRecommendations Configure settings at the local computer level.Disable Automatic Updates through GPO.Windows Update Service Remove specific intranet Microsoft update service...
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Agent Status Message: "Agent didn't respond"
Issue When trying to send a command to an Agent from the Console you receive the response: "Agent didn't respond" Possible Causes 1) Are you able to ping the Agent Machine. Is it on your network still...
View ArticleITScripts: Patch for Windows Server Standard vs Advanced ITScript Availability
PurposeDescriptionStandard LicenseConfigurationGroup PolicyInformationMaintenanceSupport -Advanced License (Includes All Standard ITScripts Plus the...
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Can clients (with or without and agent) request/start a scan and update...
Is it possible to initiate a scan and automatic update initiated from the client? Instead of the push update via the Protect server with a scheduled task?When creating a new template/image for VDI...
View Article"Patch is not available for the language selected" - Not related to virus scan
I'm using Patch for Windows 9.3. I created a custom patch to install R Studio on multiple computers rather than installing it individually on them all. It successfully scans and sees it's not...
View ArticleHow To: Completely Remove an Agent and All of Its Components
Purpose This article provides steps to completely remove all components of the Protect/Patch for Windows Servers (PWS) agent from a client system and then perform a clean re-installation of the...
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Patches Fail To Install With Agent. Logs Show Deployment Terminated From...
Purpose This document discusses how to resolve the issue where you see updates missing through your agent, but nothing gets installed. Symptom The Agent GUI shows that patches were detected as...
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Reporting on patch status
Looking to the community for help. I have Shavlik running on all of my workstations. As a Manager I want to know at any time what my patch compliance rate is (e.g. the % of computers that are fully...
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How to Process a Manual (Offline) Activation for Ivanti Patch for Windows 9.3...
Purpose This document provides steps to perform an offline or manual activation of the Ivanti...
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