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Log Files

Currently using Patch for WIndows. have setup some IP ranges for a distribution server. Is there a specific log I can look at to see if the computer being patched is actually downloading the patches...

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Patch deployment failed

Hi, Yesterday we have scheduled one server for patching and found that the server has 3 missing patches to install. After patching, those 3 patches installed in the server successfully.But later we...

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Troubleshooting Slow Patch Scans In Ivanti Patch for Windows

Purpose This document provides information to troubleshoot slow patch scans when using Ivanti Patch for Windows. Symptoms Patch scans in Patch for Windows typically do not take a lot of time to...

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Database Maintenance - Purging or Cleaning Up a Large Database

Purpose This article provides steps to purge a large database in Ivanti Patch for Windows for maintenance purposes.   Resolution To purge the database of old data (clean up): Using Database Maintenance...

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How To: Upload A File To Ivanti Support (FTP)

Purpose The purpose of this document is to assist in uploading large files to the Shavlik Support team. Description 1. Go to one of the following websites : North...

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Best Practice: Windows Automatic Updates

PurposeDescriptionRecommendations  Configure settings at the local computer level.Disable Automatic Updates through GPO.Windows Update Service Remove specific intranet Microsoft update service...

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How To: Run a PowerShell Script with a Custom Action

Purpose The purpose of this document is to outline how to configure a Deployment Template to use a Custom Action to execute a PowerShell script. StepsTo execute a Custom Action, make sure you scan with...

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How can I exclude Preview of monthly rollup and Preview of the quality rollup...

How can I exclude Preview of monthly rollup and Preview of the quality rollup updates without having to create a new patch list each month and manually add them

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Notification From Ivanti

I used to received email from Shavlik about newly released updates. Did this process end? I haven't received any notices of any kind for a few years. We've been a customer for a long time and would...

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Windows 10 Build Upgrade Fails with Error 2147483647

Purpose To help identify what is blocking the upgrade of Windows 10 when deploying with Shavlik Protect 9.2.x or Ivanti Patch for Windows Servers (PWS) 9.3+ Symptoms When you attempt to deploy a...

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After reboot custom action is not running until user logon when deploying...

Hi! When we upgraded from Windows 10 1507 to 1709 we used a batch file in a custom action (after reboot) to change the default wallaper file. That way all users got our custom wallpaper at first logon....

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Report needed - Inventory of all groups

regarding Ivanti Patch for Windows® Servers Standard 9.3.0 Build 4510 I've been asked to produce a report that details the inventory for all patching groups, meaning lists all the hostnames for the...

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How To: Know When XML/Catalog Updates for Patch for Windows and Patch for...

Purpose This document will provide information about how to obtain information about Ivanti Patch for Windows XML updates (patch definitions) and Ivanti Patch for SCCM updates (catalog updates)....

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Windows 10 Build Upgrade Deployment Support in Protect 9.2+ and Patch for...

Purpose The Shavlik Content Team has created a deployment for Windows 10 Version 1511, 1607, 1703, 1709, and 1803. Deployment of Windows 10 Version 1511, 1607, 1703, 1709, or 1803 applies to systems...

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Remote Agent Uninstall

In my enterprise environment I have an avg of 50-200 machines at any given time that fail check-in (out of several thousand machines). At the end of my troubleshooting process, I found it most...

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Do you use agentless- or agent-based deployment?

Hi, I just wanted to know which kind of patch deployment is most commonly used in different organisations.Do you use agentless- or agent-based deployment or both? and why?  -Jimmy ps. if someone knows...

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Can clients (with or without and agent) request/start a scan and update...

Is it possible to initiate a scan and automatic update initiated from the client? Instead of the push update via the Protect server with a scheduled task?When creating a  new template/image for VDI...

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Execute PowerShell script in elevated mode

While the suggestions at How To: Run a PowerShell Script with a Custom Action  work for basic functions, I need to disable the SMBv1 setting on servers and that requires the PowerShell to run in an...

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IEProxy.DLL being flagged as a virus Everytime im patching DMZ machines

Good morning all.  I was hoping to save me a support call.   I have an issue that is constantly a problem every time we patch DMZ machines.  We have a PAN, and every time there is an execution of...

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Error: ST Remote Scheduler Service Is Marked As An Interactive Service

Purpose The purpose of this document is to address an Interactive Service error showing up in Windows logging relating to the ST Remote Scheduler Service (STSchedEx). Symptoms Customers running newer...

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