Clik here to view.
How to update the Certifcate Revocation List (CRL) on a disconnected Protect...
SymptomsAn out of date Certificate Revocation List (CRL) on the Protect console server can cause many issues, among these issues are:Content data fails to download automatically or through a Help -...
View ArticleUninstall MS update 2982791
Microsoft recommends uninstalling this update. Is there any way to do this through Shavlik?
View ArticleTransparent manual agent installs
Apologies if this has been asked before, I did search but didn't come up with an answer. We're using Shavlik Protect 9 in our environment for patching and I am just taking over the project. I...
View ArticleClik here to view.
Console service crashes when starting Protect 9.0 on Win7
When starting Protect, I am notified that I have renamed the computer (I haven't but I did migrate the database from another machine). After clicking OK, Protect loads but the I get a message that the...
View ArticleShould I convert machines already in inventory to virtual machines?
Currently I have about 23 virtual servers that are protected with Shavlik. They have agents installed on them as we also use the threat protection. When we originally added them to the inventory, we...
View ArticleClik here to view.
Overlooked Patches....
Hi there, I am using Shavlik Protect Standard 9.1.0 Build: 4334 on a W7, 64-bit with MS-Office 2010 installed. I scan 'My Machine' and it lists 11 patches as missing (see Pic1 - below).A reboot is...
View ArticleAgent Registration for reimage/reloaded systems?
How does Shavlik handle agent registrations for systems that have been wiped and reloaded for one reason or another? For example, PC01 was active in the domain and had active agent on it. Issue...
View ArticleAnyone using Cloud Agents?
We have the majority of our laptops users moved over to an agent template that is using the Shavlik Cloud sync. I've noticed that when viewing the machines in the Shavlik console, several of them show...
View ArticleClik here to view.
Error in updating Shavlik definitions offline
HI, I have two systems with Shavlik Protect console, one is connected to internet and other is not (air-gap). I copy latest Shavlik Protect definitions from the internet connected system to air-gap...
View ArticleClik here to view.
Protect 9.1 Patch 1 download location and release notes
Purpose This article provides a link to the Protect 9.1 Patch 1 download location and release notes.The Shavlik Download Center provides links to: Product downloads Upgrade Guide Release Notes System...
View ArticleHyper v and virus scan
I need to know which folders and/or files to exclude in Shavlik virus scans on a Hyper-v VM? When Shavlik does a virus scan, the replica file grows very fast and very big. This would be ok if you just...
View ArticleClik here to view.
How to increase the download timeout in Protect 9.1 Patch 1 and higher.
SymptomsYou encounter download timeout failures when performing a Help - Refresh Files, Patch Download from vendor, Distribution Server or customer URL location.You would see this in the GUI:"Error...
View Articleconsole vs distribution server
How do I make the Protect Agents pull updates from the Server Console? I assume the agents pull directly from the internet unless I'm misunderstanding?
View ArticleClik here to view.
Rerelease of MS14-045: Method to uninstall 2982791 before installing 2993651
PurposeThe purpose of this article is provide customers a method to uninstall MS14-045 (2982791) before installing 2993651. Guidance on whether you need to uninstall 2982791 before installing 2993651...
View ArticleWhat do others do with there windows update settings while using Protect?
I am wondering what others do with there Window 7 windows update settings. Right now we are using WSUS and have a GPO that configures when and how to install the updates. I am thinking of setting the...
View ArticleClik here to view.
E-mail service is currently not available after installing Patch 1
I have Shavlik configured to send me emails after a scan and deployment. After installing Patch 1 for Protect 9, it is no longer able to send emails after a scan or deployment. It can send a test...
View ArticleClik here to view.
Clik here to view.
Console crash due to invalid patch download directory
Purpose The purpose of this document is to resolve an issue where a previously input patch download directory is no longer accessible resulting in a Console crash at start up. Symptoms The following...
View Articlethe following KBs Still not included in xml
the following windows updates / KBS are not being detected by shavlik protect 9 KB2825635KB2961149KB2952664KB2834140am I missing something ? thanks
View ArticleClik here to view.
9.0.0 - 1182 bug?
I've been meaning to post this to see if anyone else encountered it or if I'm missing something. Under version 9.0.0 - 1182 if you View / Machines It shows the machine groups in the left column and...
View Article