We have two laptop users running WIndows 8.1OS. They are logged into the internet all the time. Somehow, the Shavlik Protect cloud agents for their machines do not run properly. In my console I can see that the last checkin was in the spring.
1. Are there known issues with W8.1 and Shavlik Cloud? Maybe I should uninstall?
2. What do you recommend for fixing this on their machines?
Thanks.