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Scheduled Scan - No Results / Incomplete Results

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Hi All,

 

Hoping someone has came across this before and is fairly straight forward. I work for an MSP and run Ivanti on a number of estates of which this specific problem has shown on a number of them so its not isolated to 1 installation.

 

I try to run scheduled tasks where possible but randomly come across this problem,

 

ISSUE:

Schedule: 4x Recurring Scans, 4th sat of the Month @ 07:15:00, All Scans have an immediate Staging and Deployment Set.

 

Schedule.PNG

 

Scan Results: Scan's show as run but come back with Zero results and Displaying IncompleteResults

Scan_no_results.PNG

Incomplete_results.PNG

 

Logging:

The only Console Logging error I can see is the following: ST.TaskHost

2018-11-24T07:15:21.2083434Z 0008 E WorkItemCatalogDataDownload.cs:112|Error: File not downloaded: WindowsPatchData.zip

Error reason: The process cannot access the file because it is being used by another process.: http://content.ivanti.com/data/WindowsPatchData.zip

 

Could this be an Error Due to 4 Jobs running at the same time conflicting with each other?

Any insights or additional information would be greatly appreciated.

i have not been able to isolate this to any singular cause.

 

Malachy


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