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Management console shows some OS upgrades, but not others

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Good Morning (Depending on where you are I guess)

We have Ivanti 9.3 and use agents for our scanning. Recently, while moving up from 1703 to 1709 and 1803 on corporate PC's, about 1 in every 10 PC's would not show as being the upgraded version of the OS. After we upgrade the OS I always do a manual check in, upgrade binaries, upgrade patch and asset data and run patch and asset scans. For most machines this seem to cause Ivanti to display the correct OS version. But on the mentioned few, it can be days or weeks before the others show correct version. All use the same policy. I always verify OS version on the PC's prior to scanning using the winver command on the PC.  Not a serious issue, just thought someone may have come across this and found an answer.

 

Thanks,

 

Doug


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