Good afternoon,
I've been using Ivanti Patch manager for a couple months now with quite a bit of success however this month I'm running into some inconsistency. When I try to apply missing patches to the servers I have a few that will not apply to the systems. After a little investigating I've found that when I try to manually install the missing patch I get a "The update is not applicable to your computer" error.
Does anyone else run into this and if so how do you address the incorrect detection? I would imagine this false reporting could also affect reporting to my management team so accuracy would be nice as well as to keep me from mistakenly thinking that a server needs a patch when it apparently doesn't.
thanks,
Mike Hanson